Texas Toyota of Grapevine

Awesome Experience I bought a 2016 4Runner Limited yesterday from Texas Toyota! We were originally greeted in the parking lot by a very professional young man named Sanj I bought a 2016 4Runner Limited yesterday from Texas Toyota! We were originally greeted in the parking lot by a very professional young man named Sanjay, and after asking a few questions over the 4Runners, Sanjay did not do the "typical salesman" and lie or mislead me, he was humble in not knowing the answers to my questions! At that point he introduced us to Chris Webb. Chris was very knowledgeable over the vehicles that he had, other dealerships had and what was coming into all the stores. After we found the perfect 4Runner, we went inside to begin everyone's favorite part... but to our surprise, the process was very painless, we had the chance to meet Jose Malpica, the Sales Manager, and he was straight to the point and was impressively transparent through out the process! The staff at Toyota in Grapevine is very different from the stereotypical "car sales man." I am very impressed with the whole process. After everything was completed, Chris rode with me to pick up my trade in from Frisco. I am very impressed with the customer service he provided. Very competitive to the "top dollar' dealerships! Thank you all! More

Mother tounge Its really easy to deal with a people who speak same language as you do. I am from Nepal and there was a sales specialist Name MIlan Khanal who helpe Its really easy to deal with a people who speak same language as you do. I am from Nepal and there was a sales specialist Name MIlan Khanal who helped me to get a good deal. The manager and whole team was nice. I highly recomend this dealer. More

2016 corolla s+ Very friendly. Milan found me a perfect car for perfect price and got it into my budget range.. Really recommend this place to buy cars. Very friendly. Milan found me a perfect car for perfect price and got it into my budget range.. Really recommend this place to buy cars. More

friendlies and most helpful salesman John Cross was the most friendliest Helpful salesman that I ever met he was a blessing to our daughter help me to find my car that was just right for John Cross was the most friendliest Helpful salesman that I ever met he was a blessing to our daughter help me to find my car that was just right for her and best deals that she possibly could get thanks John Cross for all your help. More

Great service provider. I got a car from there today and the service was very good. I was helped by an associate named Sanjay who was very helpful and co-operative throughout I got a car from there today and the service was very good. I was helped by an associate named Sanjay who was very helpful and co-operative throughout the whole time in there. He helped us to get a really good car and good deal as well as good service provider. I would recommend all to go and talk with him if you need a good service and a car. Overall, I am happy with the services provided by them. More

Great salesman (Dennis Alberto) but bad exp. with financing I purchased a car on President's Day weekend through the Costco Auto Program and am very happy with my purchase. I had a great car-buying experience w I purchased a car on President's Day weekend through the Costco Auto Program and am very happy with my purchase. I had a great car-buying experience with Dennis Alberto, who was very patient with me. I came in wanting to look at a car out of my price range but was insistent on not going above $12,000. He was very understanding of the dilemma and did his best to find the right car for me. There were a few other "must-haves" that he was able to work with to find me something I look forward to driving every day. For each car he showed me, he took time to explain its specs, even lifting the hood and telling me about the engine technology I would be investing in. I would rate him 5+ stars! However, I have rated the dealership itself 4 stars, because I was dissatisfied with my experience with their financing department. Adam Bekkali did not give me my complete paperwork. When I left the dealership, I was missing several documents. (I did not find out until later that I was missing them.) I went back the next day to get a copy of a paper I had signed the night before but he couldn't find it and had to print a new one. He also could not explain why the cash price on the paperwork was $400 more than the price quoted (on paper!) to me by the salesman. Adam told me that the question would have to be taken up with the accounting department because "these forms are very complicated." Yes, I sure they are very complicated. But if you can't fully explain a paper you want someone to sign, then you shouldn't be asking them to sign it. As a young female first-time car buyer, I was worried that my inexperience with cars and car-buying would be taken advantage of. That may have never been his intent, but I still left the dealership feeling uncomfortable with the paperwork I had just signed. I will be refinancing my loan through someone else and canceling the warranties and insurance I purchased from Adam. More

Car Buying experience with Toyota of Grapevine My purchase experience here was very good! Sanjay was a great sales person. He helped me understand clearly about different features of the car and he My purchase experience here was very good! Sanjay was a great sales person. He helped me understand clearly about different features of the car and helped me choose the most suitable car for me and my family. I got the 2016 Camry LE. Sanjay also followed up with me after the purchase to make sure I know how to use all the new features of my new car. Thank You to Sanjay. More

Toyota Tundra SR5 Off road I just a got Toyota Tundra SR5 Off road from Texas Toyota of Grapevine on Saturday. Overall experience was as smooth as it could be. Sanjay Sharma hel I just a got Toyota Tundra SR5 Off road from Texas Toyota of Grapevine on Saturday. Overall experience was as smooth as it could be. Sanjay Sharma helped me through the deal and overall process lasted less than 3 hours. This is our 4th vehicle bought from Texas Toyota of Grapevine. Extremely Satisfied and highly recommended! More