Back

Texas Toyota of Grapevine

Grapevine, TX

4.8
1,144 Reviews
Texas Toyota of Grapevine's number one goal is providing exceptional service to our customers. We want your next purchase, service, or collision repair experience to be the best you've ever had, period. Texas Toyota of Grapevine has one of the largest inventories in North Texas, with a knowledgeable staff both on site and on line to assist you in finding the perfect new, used, or certified used vehicle you're looking for. We have several master techs and highly qualified Toyota certified technicians on site to keep your Toyota or other make vehicle running like new for years t come. Whether you need full repair services, warranty work, recall, or just good old fashioned maintenance (such as state inspection, oil change, fluid flush), Texas Toyota of Grapevine is the place to go.
Contact Dealership

701 State Hwy 114 East

Grapevine, TX

76051

Directions

By Type

Showing 1,144 reviews

February 03, 2024

John L. was very friendly and helpful finding the vehicle I wanted I am so glad to come in and purchase my vehicle I highly recommend to come here :) More

by marylu.palacios92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John L
Feb 05, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 09, 2024

Quick and efficient. John was very helpful and took care of us during the whole transaction. More

by amber-18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John
Jan 11, 2024 -

Texas Toyota of Grapevine responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

December 29, 2023

Buyer Beware. If you are searching cars online not believe their prices online. We went in to see a Corolla they had listed for $18901. When we got their we were t More

by michaelgarnerpgr
Recommend Dealer
No
Employees Worked With
do not remeber managers name - Bought two Corollas from Toyota McKinney
Jan 02, 2024 -

Texas Toyota of Grapevine responded

We want to extend our sincere apologies for any dissatisfaction you experienced regarding the pricing of the vehicle you were interested in. Your feedback is important, and we genuinely regret any disappointment you may have felt. We understand that pricing is a crucial factor in your purchasing decision, and we aim to offer competitive and fair pricing while delivering the best value. We continuously evaluate our pricing strategies to ensure they align with market conditions and customer expectations. Your feedback is invaluable, and we appreciate your input. If you have specific concerns or would like to discuss your pricing experience in more detail, please don't hesitate to reach out to us directly. We are here to address your concerns and provide you with the information you need to make an informed decision. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

December 28, 2023

Buyer beware ! ! dealership not open about true condition of the used vehicle purchased. I understand the risk involved in buying a used vehicle but I expect a reput More

by Hankd6265
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Muhammad Ahmed
Jan 02, 2024 -

Texas Toyota of Grapevine responded

We want to extend our sincere apologies for any dissatisfaction you experienced regarding the pricing of the vehicle you were interested in. Your feedback is important, and we genuinely regret any disappointment you may have felt. We understand that pricing is a crucial factor in your purchasing decision, and we aim to offer competitive and fair pricing while delivering the best value. We continuously evaluate our pricing strategies to ensure they align with market conditions and customer expectations. Your feedback is invaluable, and we appreciate your input. If you have specific concerns or would like to discuss your pricing experience in more detail, please don't hesitate to reach out to us directly. We are here to address your concerns and provide you with the information you need to make an informed decision. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

November 30, 2023

I went to Texas Toyota of Grapevine last weekend to trade in my old vehicle and look into buying a new one. Chris, my sales advisor was very helpful throughout the process. He assisted me in looking into var More

by BD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 04, 2023 -

Texas Toyota of Grapevine responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 20, 2023

We had a great experience. We were placed in the hands of an owner who placed us in the hands of a very friendly and great sales guy Adam. He was very knowledgeable, funny and More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Adam Sadek
Nov 20, 2023 -

Texas Toyota of Grapevine responded

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you had a great time at our dealership. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations!

November 19, 2023

Tried to charge a ‘market adjustment’ of $2500 over and above their advertised sale price on a used truck - AFTER they had accepted our offer. Thoroughly DISHONEST DEALER. More

by pinup.torches.0o
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Adam Sadek
Nov 20, 2023 -

Texas Toyota of Grapevine responded

We apologize for any dissatisfaction you experienced with our sales process and pricing. Our goal is to provide transparent and competitive pricing to our customers, and we regret if we fell short of your expectations. We appreciate your feedback and would like to understand more about your specific concerns regarding the sales experience and pricing. If you could provide us with additional details, such as the date of your visit or the names of the sales representatives you interacted with, it would greatly help us investigate and address the issue directly. Customer satisfaction is our top priority, and we want to ensure that you have a positive experience at our dealership. We would like the opportunity to discuss your concerns further and work towards a resolution. Please reach out to us directly so that we can address your specific concerns and find a satisfactory resolution. Please contact our General Manager, Neal Asaad, at 817-329-5949 and we will do our best to make this better.

October 17, 2023

Good service. Good communication by the team. Very helpful. It was a good experience all around More

by Eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Shearins, Dawn Kolberg
Oct 20, 2023 -

Texas Toyota of Grapevine responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 04, 2023

The service department is terrible. Never again will I purchase a car from here. The employees are nicer to the customer than the managers. More

by chgarcia11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
Oct 06, 2023 -

Texas Toyota of Grapevine responded

We sincerely apologize for the experience you had with a rude staff member during your visit to our dealership. Providing a courteous and professional environment for our customers is a top priority, and we deeply regret any inconvenience or discomfort you may have felt. We take your feedback seriously and will investigate this matter thoroughly to address the issue and ensure that our team members adhere to our standards of respect and professionalism. To assist us in addressing your concerns more effectively, we kindly request specific details about the incident and the staff member involved. This information will help us identify and take appropriate corrective action.

September 23, 2023

Very dishonest group of people. From sales to fiancé my experience was extremely disappointing. The listed price is not the actual price. Drove 3 hours and was told there was an add More

by Skatrali
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sanjay and Lawmax
Sep 26, 2023 -

Texas Toyota of Grapevine responded

We're sorry to hear that you were unhappy with the pricing of the vehicle. Our goal is to provide our customers with fair and competitive pricing. We understand that pricing can be a significant factor in your decision-making process, and we always strive to offer the best value possible. If you have any specific concerns or feedback about our pricing, please don't hesitate to reach out to us directly. We value your input, and we're here to address any questions or issues you may have. Thank you for considering us, and we hope to have the opportunity to better serve you in the future.

...
58
...