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Texas Toyota of Grapevine
Grapevine, TX
775 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 775 reviews
April 01, 2015
Horrible Business Practices This company is unprofessional and has fraudulent business practices. They have you sign paperwork and let you drive off in car but it's fraud because This company is unprofessional and has fraudulent business practices. They have you sign paperwork and let you drive off in car but it's fraud because the finance manager pretends to sign paperwork so you leave with invalid contract and they can take the car back at any time. More
by AliMB
Employees Worked With
Jason Boe
March 25, 2015
Buyer beware Bought two cars from them 03/07/2015 traded in 2014 mazda. Told they would pay it off in a couple days. 18 days later they have not contacted my fin Bought two cars from them 03/07/2015 traded in 2014 mazda. Told they would pay it off in a couple days. 18 days later they have not contacted my finance company yet and ive had to make an additional payment on a vehicle that they have already sold to someone else. Will not return phone calls on this matter and when I call. Im lied to and made promises to that dont happen. My next step is going to be an attorney. Beware. They are amazingly friendly when you are buying. But when you are done its a different story More
by Douglas moffitt
Employees Worked With
John cross.
February 18, 2015
Great Service and Friendly Sales person We recently purchased two Toyota Prius' from Texas Toyota of Grapevine. I ended up not liking mine (I'm an SUV guy). So, a month later I took my pri We recently purchased two Toyota Prius' from Texas Toyota of Grapevine. I ended up not liking mine (I'm an SUV guy). So, a month later I took my prius back to the dealership to trade it in. I was concerned about the money I would lose on the new car, but for me I was willing to take the financial hit in order to get a car that I love driving. Rick Jones was who I worked with my second time around. He was amazing! He was friendly, knowledgeable, and spent a great deal of time with me to ensure that I got a vehicle that I would enjoy driving for many years to come. He also earned my trust very quickly through his sincere and authentic demeanor. I would absolutely purchase another vehicle from Rick and from this dealership. Mark, the sales manager, was also great to work with. He negotiated a price with me and on my trade in that was within my comfort zone. He worked hard to earn my repeat business, which he did. More
by ML
Employees Worked With
Rick Jones
February 06, 2015
Very rude I have had the worst ever experience in my life in buying a car from this dealership after I purchased my car from here I came after two weeks to pick I have had the worst ever experience in my life in buying a car from this dealership after I purchased my car from here I came after two weeks to pick up my metal plates then I was asking about the salesman who sold me to help me getting my tags. I heard an employee telling his colleague ‘’this mother xxxxer is here to pick up plates not buying a car Do not give him attention’’. Sorry for the F words, But I think he was right since I choose this dealership to buy from. More
by Alex
Employees Worked With
do not remember the name, Bobby Eyeington, Terri Berlingeri, Shelley Stark, Joann Bever, Dawn Kolberg, Sean Loftice, Milton Cordero, Jay McNair, Gianni Grajcevci, Dana Magee, Joe Saunders
February 02, 2015
Great product and positive purchase experience I just purchased my second vehicle from Texas Toyota of Grapevine, a Tundra pickup. David Greer, my salesman was outstanding. He has great product k I just purchased my second vehicle from Texas Toyota of Grapevine, a Tundra pickup. David Greer, my salesman was outstanding. He has great product knowledge and was very helpful in my guiding me through my selection process. My interaction with the sales manager, Matt Thomas, in negotiating the purchase price was very positive. I recommend Texas Toyota of Grapevine as a place to buy your next vehicle. More
by Jim C
Employees Worked With
Sales - David Greer, Matt Thomas
January 27, 2015
Great Experience! We were on our 3rd dealer of the day when we checked out Texas Toyota in Grapevine. We were looking at Venzas and were not sure we could find one in o We were on our 3rd dealer of the day when we checked out Texas Toyota in Grapevine. We were looking at Venzas and were not sure we could find one in our price range. Well we did. Our salesperson David Greer was extremely freindly,knowledgeable and patient in dealing with us.He spent a lot of time going over the features of the vehicle and after the sale stayed with us to make sure we had all our questions about the vehicle answered. David was very friendly and listened to our needs.We felt no presure and we felt at ease though the whole process. The sales manager was also very friendly and actually worked with us on price and a fair trade in. I would not hesitate to recommend David to my friends that are looking for a car,David even called me the next day after the sale to follow up and make sure I had any more questions. More
by arambass
Employees Worked With
David Greer
December 12, 2014
Good customer service Would like to say thank you to Cedric Johnson for his assistance in helping me get financing to purchase my 2013 Camry. Great customer service and it Would like to say thank you to Cedric Johnson for his assistance in helping me get financing to purchase my 2013 Camry. Great customer service and it is greatly appreciated. Thank you again for your help. More
by Raquel cruz
Employees Worked With
Cedric Johnson
December 12, 2014
Service is always a rip-off. Never go to them for service. They always try to tell you tons of things are wrong (that aren't) and charge twice what a regular service would charge. Never go to them for service. They always try to tell you tons of things are wrong (that aren't) and charge twice what a regular service would charge. I tried to get a price for a broken lock on the passenger door. Told them what was wrong and what part I wanted replaced, but they had to "inspect" it. Quoted me a price 2.5 times higher than other repair shop and charged me $125 for inspection that I did not ask for and didn't want. When you question their prices and practices, they are rude. Bad service, bad prices, which is too bad because I love my car. Will never go there for service again! More
by Texan Mom
Employees Worked With
JP Portilla and Natalie Hood
November 26, 2014
Great Experience! My salesperson was Kamil Nasrawi. He was fantastic. I have been in sales, and sales management for 11 years, so I appreciate the great service that he My salesperson was Kamil Nasrawi. He was fantastic. I have been in sales, and sales management for 11 years, so I appreciate the great service that he provided. I also was probably not the easiest person to work with, and he never lost his cool with me. I would send a friend or family member to Texas Toyota of Grapevine, and I would tell them to ask for Kamil. More
by MrMcKiddy
Employees Worked With
Kamil Nasrawi
November 22, 2014
Beware...Scammers to the Bone! The staff at this dealership will lie about everything, from pricing to what's standard on the vehicle. Even tried to add standard items into the ove The staff at this dealership will lie about everything, from pricing to what's standard on the vehicle. Even tried to add standard items into the overall price. They were the highest Trucar price of any dealer in the Dallas/Fort Worth area. I dealt with 6 different sales people in an hours time frame. Funny, when they found out I was a vet, suddenly everyone I dealt with was also one...go figure those odds. Product specialists knew very little of how the vehicle performed or how everything work. Major Alarm bell! All tried to spin the vehicle's price so you would end up well above MSRB. Please be very careful with this dealership if you plan on purchasing from Grapevine Toyota. More
by Yellow fin
Employees Worked With
Jacob Rogers
