Tried to arrange a service for few times, and finally got to hold a loaner car, and I was told it will be an Audi loaner. Went to the dealership on the date of my appointment, I was told, they were out of Audi Loaner, so that they had to put me in an Enterprise rental (a Ford Focus or smiliar). I did not have time to agrue, so that I said ok. While I was waiting for my rental to show up, 3 different customers came after me, and they all got Audi loaner, an A6, a Q5, and an A5. I went back in and ask my service manager, what was going on. I was told "they had to offer Audi loaner to their potential customers first", and their sales department refused to offer me one. I took my 2006 S4 for service, and I was treated like 2nd classes customer. I was pissed and told them to get my car back, and then I went to different dealership where I can be treated like other customers.
I would never go to Audi Connection for anything, will definitely not recommand anyone to go there.