The Autobarn Alfa Romeo/FIAT of Evanston

Everything as good as usual: service, quality of work, further explanation. My favorite service department, will definitely come back. Car was clean and ready to go. further explanation. My favorite service department, will definitely come back. Car was clean and ready to go. More

Oscar & America are always pleasant, knowledgeable and work as a team to get customer’s their best service. The work performed on the car is always completed with the highest standards. work as a team to get customer’s their best service. The work performed on the car is always completed with the highest standards. More

New Starter on Fiat 500-Gucci My car was having issues and it was diagnosed that I needed a new starter. The part was on backorder and I was given a loaner car to use while mine wa My car was having issues and it was diagnosed that I needed a new starter. The part was on backorder and I was given a loaner car to use while mine was in service. I was kept up to date on the progress of the part and repair via text which made it super easy for me. Oscar was really terrific and had great follow ip. More

Best car buying experience yet! Price was as advertised, for the price listed and the car was delivered to me. Yay for no haggling, thank goodness! for the price listed and the car was delivered to me. Yay for no haggling, thank goodness! More

Very Helpful The service people were very friendly and helpful. They explained everything. They did everything they said they would and in as timely a manor as po The service people were very friendly and helpful. They explained everything. They did everything they said they would and in as timely a manor as possible. More

Good communication and quick turn around for my vehicle. Hopefully the software updates solves the stalling issues. America was pleasant to work with and kept me up to date on the progress Hopefully the software updates solves the stalling issues. America was pleasant to work with and kept me up to date on the progress More

Missing 2nd key fob; received paperwork so that a second one could be made, but if I didn’t catch that the key was missing, Inwould have had to pay out of pocket for it. Had to walk to various buildings to one could be made, but if I didn’t catch that the key was missing, Inwould have had to pay out of pocket for it. Had to walk to various buildings to complete a sale. Dealership was unorganized, messy, hard to find people. Lack of staff contributed to long wait times. Vehicle was very dirty on the inside. Asked them to clean and only a vacuum was performed. There were spills on the rear seat that were not cleaned along with the center console. Salt stains on the carpet around gas pedal. engine compartment was very dirty as well. Did not represent vehicle photos. Found that the 10,000 mile service was not complete either. More

Very friendly. I get my car back cleaner then when I dropped it off. Definitely recommended this dealer. Extremely happy overall. Plus it very close for me. dropped it off. Definitely recommended this dealer. Extremely happy overall. Plus it very close for me. More

Classic Mercedes: Zoom! From my first phone call to the dealership, through a host of questions and photographs, and then to the arrangements for my flight in, they were pati From my first phone call to the dealership, through a host of questions and photographs, and then to the arrangements for my flight in, they were patient and responsive. I flew into O'Hare the morning of the purchase, the salesman promptly picked me up and brought me to the dealership. My car was on the showroom floor, immaculate. Everything was in order for a long test drive, which we completed without any problems. The financial/administrative side of the transaction was very fast, and I was on the road back to Texas with a car wash and a full tank of premium gas. Every aspect was taken care of for my arrival, my inspection and drive, and my departure. First class! More

I don’t know what it is about Fiat. I’ve gone to all locations in the Chicago land area. I’ve never had a good experience dealing with them. For some reason there’s always something wrong with my car w locations in the Chicago land area. I’ve never had a good experience dealing with them. For some reason there’s always something wrong with my car when ever I pick it up after service. I just can’t seem to have a good normal experience with this company. This time I took my car in for service and got it back with a missing air pressure pump. xxx? More