The Autobarn Alfa Romeo/FIAT of Evanston

Buyer Be Warned!! YOU WILL BE CHARGES 100’s OF $$ MORE This dealership applies one of the oldest and dirtiest DIRTIEST tricks in the “used car salesmen” manual !! SCAM !! Here it is ….. the advertised pr This dealership applies one of the oldest and dirtiest DIRTIEST tricks in the “used car salesmen” manual !! SCAM !! Here it is ….. the advertised price is really NOT the sticker price of the car. Once they get you to drive to the end of the world to get to their CRAMPED up dealership, they tell you that you are up for another $900 for “apparently” paint protection and some theft thing”. DIRTY … DIRTY ….DIRTY trick Their business model is to advertise the car same as or just below other cars on the internet. Their internet advertised price is already loaded with a profit margin to operate the business, which is fair, however their American Greed drives them to play any dirty trick on you “the poor consumer” to increase their profit margin, and they do that by telling you that they have coated the car with “anti-rust” coating (which is really a cheap Teflon wax that only lasts for 3 month) for a cost of $500 to you and the car has some theft thing itched on the car windows to identify the car if it gets stolen for a cost of $450 to you. I was going in to purchase a 2013 Mercedes which does not need no rust protection and it has tracking technology so it does not require their fluffy thief thing ! I told the manager that I did not want to pay for these 2 useless things that they are forcing on me, but they told me what they will tell you “we do that to all our cars and you have to pay for it …. And that is it for my peace of mind ….FLUFF FLUFF FLUFF” So, the short of it all, the manager wanted the FULL advertised price and would NOT negotiate on that, and to add insult to robbery, she wanted to charge me for that nonsensical garbage that they applied to the car that I don't need or want ! If you fall into one of the following categories, then do yourself a favor and buy your next car from an honest dealership …NOT THIS ONE ! A. Don't want to get ripped off. B. Don't want to waste your time driving tens of miles only to get ripped off C. Value your time and don't enjoy getting ripped off D. Want to get a good car for a fair price and don’t want to get ripped off E. Like to buy from a business that does not FALSE advertise and don't want to get ripped off My family unfortunately wasted 3 hours of our lives with these scammers …. And that is 3 hours of our lives that we can never get back …. I wish we have read the Yelp reviews and other reviews on these bunch of scammers !! More

Excellent service . Quick. Kept me informed. Clean and comfortable waiting area. Good price for work. Gigi Giuliano was friendly, communicated very with me. Involve . Quick. Kept me informed. Clean and comfortable waiting area. Good price for work. Gigi Giuliano was friendly, communicated very with me. Involved from the beginning. More

Why do they insist upon having you wait for ages Why do they insist upon having you wait for ages? I just made me mad how much time they wasted just not letting me pay for the used car Why do they insist upon having you wait for ages? I just made me mad how much time they wasted just not letting me pay for the used car More

I was satisfied and i will recommend anyone to this dealer Because I was please with the service but the waiting times were too long to wait for the financial lady,even she make it very fast and very pleasant Because I was please with the service but the waiting times were too long to wait for the financial lady,even she make it very fast and very pleasant when we approach her for the final decision . More

VERY SATISFIED CUSTOMER The service experience from entering the front door to driving out was above average for a service visit. Gigi Giuliani was very involved and even did The service experience from entering the front door to driving out was above average for a service visit. Gigi Giuliani was very involved and even did a search in regards to my service coverage. The service time was minimal and I was also told there was a software update for my vehical which was also done while I was there. The attention and concern I received from GG seemed very genuine rather than a necessary facade. Thank You all and I'll be back. More

Service Experience This was our first encounter with The Autobahn of Evanston. Our original Fiat dealership is no longer in existence and our closest dealership is now This was our first encounter with The Autobahn of Evanston. Our original Fiat dealership is no longer in existence and our closest dealership is now The Autobarn in Evanston. We dealt with GiGi Giuliano in Service who was a pleasure to deal with - professional, polite and went above and beyond to help us out. Even after it was determined that our car's warranty had indeed been voided due to an importing / exporting in and out of Canada issue, Gigi was not satisfied and continued to delve into it. Her help and persistence was very much appreciated. We are still working through the issue but either way the level of service and working with Gigi was a great experience. More

Great customer service From buying my new Fiat to financing to service, I have received exceptional & enthusiastic help. This is a dealership that really cares about your ex From buying my new Fiat to financing to service, I have received exceptional & enthusiastic help. This is a dealership that really cares about your experience, they make it a pleasure to deal with them! More

executive service no trepidation received immediate recognition as client complete attention to service request concise details of how request will be fulfilled excellent communica received immediate recognition as client complete attention to service request concise details of how request will be fulfilled excellent communication drop off thru pick up More

Great Staff- I purchased my BMW from Autobarn Fiat and cannot be happier with the level of service I received from Christian Guiab. He is extremely knowledgeable, I purchased my BMW from Autobarn Fiat and cannot be happier with the level of service I received from Christian Guiab. He is extremely knowledgeable, honest and trust worthy. He remained in contact with me throughout the entire process. Christian, always returned my phone calls in a timely manner and he made sure I had everything I needed prior to my purchase. More

Great service Fast and very good service, my problem was fixed. I was very happy with the service representative she make sure i get my car ready and fixed. Fast and very good service, my problem was fixed. I was very happy with the service representative she make sure i get my car ready and fixed. More