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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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November 20, 2020

Great service! The technicians explain everything to you in a manner that's easy to understand. They complete the work in the amount of time that they say. More

by angelica_nolan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronny
Nov 24, 2020 -

The Autobarn Subaru of Countryside responded

Angelica, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

November 18, 2020

A first rate experience. I was told it would take about 1.5 hours and it took about 1.25 hours. The car came back "smiling" because of the wash. More

by boberoo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2020 -

The Autobarn Subaru of Countryside responded

Boberoo, your wonderful feedback and rating mean a lot to us. Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

November 13, 2020

Musa is always nice and professional along with the rest of the staff. Its always clean and coffee is always available nothing but an overall good experience. More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

The Autobarn Subaru of Countryside responded

Hey Brenda, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

November 07, 2020

As usual, it was a pleasant experience. No surprises and timely service is appreciated. Friendly and professional and the waiting area was clean and I felt comfortable waiting for work to be done. More

by Therese Niedzielski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily (?)
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Therese, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 04, 2020

The oil change and tire rotation started as scheduled along with a car wash. Everything was done in a reasonable time. The waiting room was spaced out and COVID ready. More

by resmith1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Resmith1617, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 02, 2020

Efficient, timely and excellent service on my 2015 Subaru Forester. It was great to have outdoor seating available. After my service, the car was clean and washed. More

by trroose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Trroose, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 01, 2020

Appreciate the quick turn around to get the broken parts for my Outback. This includes the call from your dealership, and being able to make an appointment at the time of call that week to get the parts in More

by Gerard.janousek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Gerard, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

October 30, 2020

Very safe and secure atmosphere in the service department during this very difficult time. My Outback scheduled service was done promptly. Always a great experience here! More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Bill, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 30, 2020

Greg went above and beyond and showed me while driving exactly what would happen if someone hit the ignition switch while the car was running. More

by cabruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg - Don't know last name but he gets 5 stars
Nov 09, 2020 -

The Autobarn Subaru of Countryside responded

Cabruno, thank you for your high star rating. We're happy to see that your experience with Greg was excellent! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 28, 2020

The service department at this location knows how to go above and beyond. They are knowledgeable and know how to treat their customers. Their service was done in a timely manner and their professionalism g More

by Dosamantes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven (service manager)
Nov 06, 2020 -

The Autobarn Subaru of Countryside responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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