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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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October 10, 2020

Jaime (Jimmy) does a great job managing customer service requests. He thorough, offers detailed explanations on repairs and options, and is customer focused. Thank you. More

by Hank O
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michal Podyma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Padilla
Oct 15, 2020 -

The Autobarn Subaru of Countryside responded

Hank, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2020

Very short wait. Service tech was very friendly and listened to my concerns. Due to pandemic I waited outside. Happily where were several chairs outside. Service tech kept me informed as service procee More

by Rhall6213
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2020

This was my first visit to the service dept at Autobarn Subaru for my 2020 Subaru Forester. It was a very pleasant experience as the service manager was friendly and courteous. The wait time was exactly as More

by lcummings1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2020

The service tech was thorough, friendly and courteous. Great customer service. Would highly recommend this dealership not only for the service but for the sales. TY, Nancy More

by caddy3333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2020

Jordan was very friendly and kind when he approached us as we had two slewing children in our car. Very attentive and pleasant. Thank you More

by aimeecn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Felix
September 25, 2020

Came in with a problem getting the key out of the ignition. Problem was fixed and under warranty. Had some additional work done so I needed to leave the car. Got a lift home. Very good experience More

by ljbalicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2020

Great experience as always. The car was taken care of in an hour and ready to go all washed and beautiful. Autobarn never ceases to amaze me!!! More

by Irenie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
September 20, 2020

Make the experience smooth the sales department would not work with me on a deal but maybe they will change their mind in the near future More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

The Autobarn Subaru of Countryside responded

Hello Ben, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 19, 2020

Always great and awesome service, Josh Mendiola is very helpful and professional. The Autobarn Subaru is always my go to place for service and sales. More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2020 -

The Autobarn Subaru of Countryside responded

Jason, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you. Safe travels!

September 18, 2020

When I arrived Josh quickly met me at the car and explained the process. He offered inside or outside seating. He checked with me frequently. More

by MatDrivr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

The Autobarn Subaru of Countryside responded

Hello, we are glad Josh could help! Please don't hesitate to reach out if there's anything additional we can do for you.

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