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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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September 16, 2020

Took my Forrester in for an oil change and safety inspection. Your service advisor, Jordan, was very helpful and friendly. Your dealership is about 30 minutes away from my home and I prefer to go t More

by jhernew
Recommend Dealer
Yes
Employees Worked With
Jordan Felix
Sep 18, 2020 -

The Autobarn Subaru of Countryside responded

Hi Jhernew, we are very happy to have provided you with such a positive experience! Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

September 07, 2020

Found the experience ez and the young man helpful. Quick and Friendly service! Discussed the next appt. timing and what I will need done next, More

by Gail SB
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

The Autobarn Subaru of Countryside responded

Gail, we strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing The Autobarn Subaru of Countryside as your first choice for service!

September 05, 2020

Great service! Brought my car in without an appt. Service dept fixed the problem in 45min. So very grateful and no charge for my visit. More

by didee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Didee, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

September 05, 2020

ProfessionalIsm at its best - being a 1st time customer of the autobarn we were pleasantly surprised.. We were updated periodically on what was going on with our vehicle which really helped us manage ou More

by Alvarez Atlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Alvarez, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 04, 2020

Very happy with my first service experience with my new Volkswagen atlas at this dealership. Service was fast, professional and expedient. I look forward to my next service experience here and hope it is a More

by susig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Susi, thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

September 04, 2020

I really appreciated the emergency accommodations that were extended to me by Jonathan for the assessment and completion of my EOS service! He kept me informed in an expedite, friendly manner. Thank you More

by Car
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 03, 2020

We've purchased 2 vehicles from them. They are very thorough, accommodating and amiable. We've received excellent service from them so far. Happy to have done business with them. More

by Gerrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Podyma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Fulfs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Gerrie, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

September 02, 2020

Excellent customer service as always. Josh was very nice and answered all of my questions. The wait time was about and hour which was not bad at all. More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Wendy, thank you for your kind review; we are happy to pass along your comments to Josh. We are always more than happy to assist you if anything else comes up. Take care!

September 02, 2020

I received great service and prompt completion at my last visit. I love the flexibility of the Express option to obtain quick maintenance without needing an appointment. More

by Valerie A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Padilla
Sep 08, 2020 -

The Autobarn Subaru of Countryside responded

Valerie, thank you for your kind words! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

September 01, 2020

Great service as usual Very polite and efficient Dependable on time Easy to get an appointment Would recommend to friends and family for sales and service More

by Barb727m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

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