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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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August 30, 2020

Service people are very polite and always keep you posted on service issues... Place is very clean. Never had any issues or concerns with treatment. More

by joekappel23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
August 29, 2020

Very professional and quality service. I was very impressed with the communication with the tech working on my car. I will return for my other VW Recall. More

by abelardodiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

They did a great job, ran all the necessary tests and explained everything clearly. I was given a new battery to replace the defective one. More

by ljbalicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2020

Prompt, courteous staff and nice socially distanced outdoor chairs available (as well as indoor waiting area) while waiting. Good COVID guidelines....I assume the car was well serviced too! (I know no More

by aestearns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry - I've forgotten names
August 24, 2020

Jimmy is friendly and accommodating! Approach us right away and ask what we came for. We did not wait long for the service to be done! Jimmy has a great customer service. More

by e_casa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Padilla
Aug 26, 2020 -

The Autobarn Subaru of Countryside responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

August 24, 2020

I was informed in advance of what was needed to be done on my vehicle; Loaner vehicle was provided for the time of service; The service was performed on time ; More

by agwozdz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Haleem, Saban Cavkusic
August 22, 2020

Very efficient, clear explanations, appropriate responses to covid issues, Josh and Larry from the service department provided detailed and clear explanations of what was involved and how it would be resolve More

by wmnmary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Talentowski
Aug 26, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2020

I have been well treated by the dealership during the purchase and the service I have received during the year. I just purchased tires and feel like I got a good deal and fairly quick service. More

by equus623
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Aug 26, 2020 -

The Autobarn Subaru of Countryside responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope you continue to choose us for all your automotive needs! Take care!

August 21, 2020

Jimmy is a thorough and on task service adviser. He is customer focused. Great service techs at this location. They know their Subaru engines! Thank you. More

by Hank O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michal Podyma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hormis Korkis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Padilla -5 Stars
Aug 26, 2020 -

The Autobarn Subaru of Countryside responded

Hank, thank you for your high star rating. We're happy to see that your experience with us was excellent! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2020

I made a last minute appointment for routine 6 month service on my 2017 outback. From start to finish, this dealership delivers. They are professional, efficient, and courteous! The waiting area is s More

by Geri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2020 -

The Autobarn Subaru of Countryside responded

Geri, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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