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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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August 19, 2020

Prompt, courteous, good observation of health rules, timely communications! We had odd timing because of Covid, but the Service Department accommodated is at every turn. More

by josyount
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy Hamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2020

Great professionally and cordiality I am a Volkswagen costumer since forever. I only dealt with Volkswagen dealers. The Autobarn of Countryside is very well run, and the people are profe More

by mbocche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith, Ronnie Haleem
Aug 18, 2020 -

The Autobarn Subaru of Countryside responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 15, 2020

Oil Change had an oil change and clear coat application. Everything was fine. As it should be. Word word word word word word word word. Stupid requirement. More

by jimdavidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Smith
August 15, 2020

Can't get better than this! I wrote my dealership about my battery (I've had three in a 2017 Legacy). I've since had several talks with the manager who was delightful and helpfu More

by jackiedethorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Turakulov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I wish I could remember....
Aug 18, 2020 -

The Autobarn Subaru of Countryside responded

Jackie, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

August 11, 2020

Came in for an oil change. Had an appointment, was greeted immediately, took about 5 minutes to get set and then about an hour for the work, no problems More

by rkriz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Aug 14, 2020 -

The Autobarn Subaru of Countryside responded

Hi, thank you so much for your positive comments about The Autobarn Subaru of Countryside! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 11, 2020

I had an early appointment. The service was friendly and professional. I was in and out and able to make it to work on time. More

by Anna W
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2020 -

The Autobarn Subaru of Countryside responded

Hi Anna, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

August 08, 2020

I would like to say I love the service at the auto barn Subaru, I would not take any of my Subaru’s any where else. Keep up the good work More

by Salvador
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

The Autobarn Subaru of Countryside responded

Salvador, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

August 07, 2020

great team working here! A great team of people are working here at Autobarn Subaru in Countryside. The customer service level is quite high in every department from sales to More

by s-bostic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Turakulov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lukasz Krawczyk, Emily Litz, Musa Atiq
Aug 10, 2020 -

The Autobarn Subaru of Countryside responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing The Autobarn Subaru of Countryside!

August 06, 2020

treated with respect i was in a bad situation and the dealership worked with me to create a solution. It helped me salvage a real bad day after all. More

by scandariatolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Turakulov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

The Autobarn Subaru of Countryside responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership! Safe travels!

August 05, 2020

service Carlos is great. Very informative and patient. Kept me updated through out the day. It is always a pleasure to have service done at VW. thanks for e More

by mary_nicholas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in Service
Aug 06, 2020 -

The Autobarn Subaru of Countryside responded

Mary, we're happy you found our staff to be so supportive during your experience here at The Autobarn Subaru of Countryside. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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