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The Autobarn Subaru of Countryside - Service Center

Countryside, IL

4.7
663 Reviews

663 Reviews of The Autobarn Subaru of Countryside - Service Center

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June 21, 2020

Service Rep was helpful, friendly. Work was explained and done in timely manner. Car was returned spotless. Waiting area very comfortable and not crowded. Appears there is also an outside waiting area. More

by mleigh
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
Jun 24, 2020 -

The Autobarn Subaru of Countryside responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 18, 2020

Good service, polite serviceman-Ronnie, clean environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the More

by ELuch
Recommend Dealer
Yes
Employees Worked With
Ronnie in service
Jun 23, 2020 -

The Autobarn Subaru of Countryside responded

Eluch, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 10, 2020

Friendly, explained all charges and procedures patiently. I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon More

by Gail Bennett
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2020

The service we receive here is always top notch. The people are always professional friendly, courteous and know their stuff. We are always very satisfied with the service. More

by Loie52
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Schwager
Jun 08, 2020 -

The Autobarn Subaru of Countryside responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

June 06, 2020

Very efficient service for the company recalls I had the car serviced for 4 factory recalls. It all went very smoothly, from the scheduling of the appointment, to the actual repairs, getting a loan More

by Mircea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2020 -

The Autobarn Subaru of Countryside responded

Thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 05, 2020

Service Appointment Very pleasurable experience. Techs were very detailed in the explanation of service needed today, as well as next few months. Wait time was less tha More

by STEVEN T KACZMAREK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2020

Very professional. The receptionist helped me find the info I needed to order a part without coming in; the parts and service department coordinated the new key purchase and programming with a safety reca More

by grandmops
Recommend Dealer
Yes
Employees Worked With
Receptionist
May 28, 2020

Autobarn Subaru Service Department Serves the Customer Well The wait to check in was short. Work to replace the coil springs was finished earlier than forecast. Drivers who took me home and then picked me up w More

by Doctor X
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa Atiq
May 22, 2020

Carlos at the service desk. Carlos was the service advisor that I had the pleasure of meeting and he is definitely an asset to your team at Autobarn VW of Countryside. Sincerly, More

by Paul625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
May 22, 2020 -

The Autobarn Subaru of Countryside responded

Paul, we're happy you found our staff to be so supportive during your experience here at The Autobarn Subaru of Countryside. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2020

Excellent service department The service was prompt informative and there were no details missed on my service call. The appointment given to me was convenient and there was no w More

by Gbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mendiola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lukasz Krawczyk
May 22, 2020 -

The Autobarn Subaru of Countryside responded

Hi, thank you so much for your positive comments about The Autobarn Subaru of Countryside! Please don't hesitate to reach out if there's anything additional we can do for you.

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