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The Autobarn Subaru of Countryside - Service Center
Countryside, IL
662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Service Time
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662 Reviews of The Autobarn Subaru of Countryside - Service Center
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June 18, 2020
Good service, polite serviceman-Ronnie, clean environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the environment, took great safety precautions for coronavirus situation. Sat in some chairs outside to wait for my car. Hoping for a resolution for the faulty leather trim on my driver’s seat which happened within the first few weeks of purchase. More
by ELuch
Employees Worked With
Ronnie in service
June 10, 2020
Friendly, explained all charges and procedures patiently. I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon I asked about the price of the oil change and he looked up my past record and showed that it was the same charge but he also gave me a $10 off coupon this time. More
by Gail Bennett
Employees Worked With
June 06, 2020
The service we receive here is always top notch. The people are always professional friendly, courteous and know their stuff. We are always very satisfied with the service. people are always professional friendly, courteous and know their stuff. We are always very satisfied with the service. More
by Loie52
June 06, 2020
Very efficient service for the company recalls I had the car serviced for 4 factory recalls. It all went very smoothly, from the scheduling of the appointment, to the actual repairs, getting a loan I had the car serviced for 4 factory recalls. It all went very smoothly, from the scheduling of the appointment, to the actual repairs, getting a loaner car during the time the car was in service, to having the car ready to pick up, all cleaned. Very nice experience. More
by Mircea
Employees Worked With
June 05, 2020
Service Appointment Very pleasurable experience. Techs were very detailed in the explanation of service needed today, as well as next few months. Wait time was less tha Very pleasurable experience. Techs were very detailed in the explanation of service needed today, as well as next few months. Wait time was less than an hour. Way to go. Keep up the good work. More
by STEVEN T KACZMAREK
Employees Worked With
May 31, 2020
Very professional. The receptionist helped me find the info I needed to order a part without coming in; the parts and service department coordinated the new key purchase and programming with a safety reca info I needed to order a part without coming in; the parts and service department coordinated the new key purchase and programming with a safety recall so that one trip was all that was necessary. Good “distancing” too. Sorry that I have a difficult time remembering names. More
by grandmops
Employees Worked With
Receptionist
May 28, 2020
Autobarn Subaru Service Department Serves the Customer Well The wait to check in was short. Work to replace the coil springs was finished earlier than forecast. Drivers who took me home and then picked me up w The wait to check in was short. Work to replace the coil springs was finished earlier than forecast. Drivers who took me home and then picked me up when the work was done were personable. Every employee was courteous. More
by Doctor X
Employees Worked With
Musa Atiq
May 22, 2020
Carlos at the service desk. Carlos was the service advisor that I had the pleasure of meeting and he is definitely an asset to your team at Autobarn VW of Countryside. Sincerly, Carlos was the service advisor that I had the pleasure of meeting and he is definitely an asset to your team at Autobarn VW of Countryside. Sincerly, Paul Rzasa More
by Paul625
Employees Worked With
Carlos
May 20, 2020
Excellent service department The service was prompt informative and there were no details missed on my service call. The appointment given to me was convenient and there was no w The service was prompt informative and there were no details missed on my service call. The appointment given to me was convenient and there was no waiting. They were on time. More
by Gbud
May 20, 2020
Always exemplary customer service from all employees from the person who makes your service appointment to the person who checks you out when your service is completed. The salespeople and financial people the person who makes your service appointment to the person who checks you out when your service is completed. The salespeople and financial people are great also. This.is the reason we both own Subaru cars. More
by Loie52
Employees Worked With
