Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
The Autobarn Subaru of Countryside - Service Center
Countryside, IL
662 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
662 Reviews of The Autobarn Subaru of Countryside - Service Center
Sort by
October 08, 2019
great to work with very professional service dept takes care of you right away and they address any concerns you may have about your vehicle they explain what ever noise you hear service dept takes care of you right away and they address any concerns you may have about your vehicle they explain what ever noise you hear More
by Bev318
October 08, 2019
right down to business, and job done well, Easy to get in even without an appointment. I purchased my vehicle from this dealer so all pertinent records are already available. I requested other Easy to get in even without an appointment. I purchased my vehicle from this dealer so all pertinent records are already available. I requested other "checks" be done in addition to the work as I'm taking a road trip next month. Everything is ready, advisor discussed all my concerns, smiled, and I'm on my way home. Autobarn is the only place I've ever had service performed. More
by beaches
Employees Worked With
Ronnie in service
October 07, 2019
I had to stop and get a previous problem touched up. I was very pleased that I was given and detail for having to bring the car back in everyone that I dealt with was extremely professional and have excel was very pleased that I was given and detail for having to bring the car back in everyone that I dealt with was extremely professional and have excellent customer service. More
by Christine
Employees Worked With
Michael
October 07, 2019
EXCELLENT SERVICE THE SERVICE WAS EXCELLENT WOULD DEF RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY. ITS ALWAYS A JOY TO COME BACK FOR SERVICE, EVERYONE IS S THE SERVICE WAS EXCELLENT WOULD DEF RECOMMEND THIS DEALERSHIP TO ALL MY FRIENDS AND FAMILY. ITS ALWAYS A JOY TO COME BACK FOR SERVICE, EVERYONE IS SO HELPFUL More
by Salvador
October 07, 2019
Great service as always I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any I bought my VW used at another dealer that was not convenient for serving. Autobarn Countryside has been great over the last three years. Never any trouble getting an appointment that fits my schedule. Everyone is always very pleasant and helpful. More
by RA
Employees Worked With
Jonathon
October 02, 2019
As usual I received excellent service. I purchased a new battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. battery, got an oil change and new wipers for my car. I will always bring my vehicle to this Volkswagen dealership. More
by Daphane West
Employees Worked With
October 01, 2019
Service was on time and handled efficiently. I was kept apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed apprised of the status throughout the service. Emily explained what was done, what was found and the next required maintenance. The car was washed and returned as promised. More
by MatDrivr
Employees Worked With
Emily Litz
September 30, 2019
Driver side mirror problem My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strai My riverside mirror was unable to articulate in the full horizontal position. I brought it in for repair and the service dept found a broken or strained spring in the mirror assembly that caused the problem. It was repaired and restored to normal operation. It is a lease car so no charges. More
by outback
Employees Worked With
Sam Schwager
September 30, 2019
Fast, friendly service. I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down I came in last Friday to have fog lights kit installed. I was greeted by a very nice service department representative named Dale Rowden. I sat down to read a book that I brought with me and not long afterwards, I was told that my car was ready. I was in and out of there so fast that I felt relieved. For a person that it is use to sitting around a long time for car repairs, this was a relief. I know it doesn't take long to install the kit but there have been times when I've taken a car in for repairs at other places for simple things where minutes turned into hours. I appreciated that very much. The waiting area is very clean and is stocked with nice refreshments. My car was also washed and waiting for me I did not even have to request it. Thank you Dale More
by Jbug
Employees Worked With
Dale Rowden
September 29, 2019
Jonathan was excellent! Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service Very well done great customer service and went the extra mile dealt with VW atlas issues i had and excellent customer service More
by vwatlas
Employees Worked With
Jonathan
