The Autobarn Subaru of Countryside - Service Center
Countryside, IL
662 Reviews of The Autobarn Subaru of Countryside - Service Center
thank you SCOTT E .for great service. Scott is always helful and gets me out of there as fast as possible. Although the part was not completey in when I arrived, he took the time to expla Scott is always helful and gets me out of there as fast as possible. Although the part was not completey in when I arrived, he took the time to explain and get it ready to go for a quick follow up in the future. . No one wants to pay more , or wait longer, but at least he has excellent customer service skills which makes an unpleasant experience better. He also checked my windshield wipers and suggested replacement. I had gotten used to them being terrrible, and thought that was how they should be. WHAT A DIFFERENCE my new wipers make! SO Glad he noticed and recommended getting them replaced. Thanks again for the stellar service. And by the way.. I love the dogs you allow to come to the dealership! More
Great staff and services! Staff is professional, caring with focuses on the customer and their needs. Also nice waiting area with complimentary food and drink. Staff is professional, caring with focuses on the customer and their needs. Also nice waiting area with complimentary food and drink. More
Fast accurate service Recent oil services took only thirty five minutes to complete. Waiting room facilities clean and comfortable. Washroom facility is clean and adequatel Recent oil services took only thirty five minutes to complete. Waiting room facilities clean and comfortable. Washroom facility is clean and adequately stocked With good supplies. More
Driver Mirror replacement Sam and the other service members were very professional and friendly. They also answered questions and ensured that I was satisfied. And they washed Sam and the other service members were very professional and friendly. They also answered questions and ensured that I was satisfied. And they washed my car! More
Needed key batteries replaced. They handled promptly, and made sure afterwards that both keys worked perfectly. Warranty covered, so all was great! Thank you to the service team. They handled promptly, and made sure afterwards that both keys worked perfectly. Warranty covered, so all was great! Thank you to the service team. Jim M More
You went one step beyond Other than have to wait one and half hours for an oil change the surprise I got was that I made it very specific not to open the passengers door which Other than have to wait one and half hours for an oil change the surprise I got was that I made it very specific not to open the passengers door which I presume you notified whom ever. I personally went to the door and tried it and much to my surprise it worked better than when I brought it in. I will check it again next week after it being used and if you don't hear from me I went you to know how satisfied I am. Thank you Mrs.Kabat More
Great Service Took my car in for an oil change. I was assisted by Salvador. He was very friendly and thorough. He kept me updated on the status of my vehicle and ad Took my car in for an oil change. I was assisted by Salvador. He was very friendly and thorough. He kept me updated on the status of my vehicle and addressed any concerns I had. The service was completed in a reasonable timeframe and they even washed my vehicle. More
oil change. After the routine oil change, you also programmed 2 cell phones for bluetooth in the car. Service was good, waiting. I also had time to look at the Im After the routine oil change, you also programmed 2 cell phones for bluetooth in the car. Service was good, waiting. I also had time to look at the Impreza on the showroom. More
Great Customer Service My customer service agent, Dale Rowden, was very helpful and professional providing the guidance and information that I needed and keeping me in the l My customer service agent, Dale Rowden, was very helpful and professional providing the guidance and information that I needed and keeping me in the loop during the repairs to my Outback. More
Satisfied Customer I made an appointment for an oil change. I was recommended to also replace 2 filters as well. Excellent Service As Always 😁. I got a car wash as well I made an appointment for an oil change. I was recommended to also replace 2 filters as well. Excellent Service As Always 😁. I got a car wash as well. More