The Autobarn Subaru of Countryside - Service Center

Oil change F rom start to finish a wonderful experience. Dealership was busy but you wouldn't have known that from the employees. They were exceptionally profe F rom start to finish a wonderful experience. Dealership was busy but you wouldn't have known that from the employees. They were exceptionally professional and explained everything in an easy to understand way. They also explained the usual maintenance required and checked to ensure I was up to date with requirements. All work was according to the timely plan I was advised about when I entered the dealership. Couldn't have been a better experience ---10+!! More

Headlight repair visit All staff was courteous, professional, knowledgeable and friendly. The wait area was clean and had nice amenities. Work was well done. Minimal wait ti All staff was courteous, professional, knowledgeable and friendly. The wait area was clean and had nice amenities. Work was well done. Minimal wait time. Price for the work done was reasonable. More

Maintenance visit Advisor was courteous and friendly. Service was performed in a timely manner even though it was crowded. Inspection work sheets are easy to understand Advisor was courteous and friendly. Service was performed in a timely manner even though it was crowded. Inspection work sheets are easy to understand. Complementary car wash is really good. More

Always a great experience. I am always informed of the services that are needed before they are done. The representatives are polite and knowledgeble. I actually look forward I am always informed of the services that are needed before they are done. The representatives are polite and knowledgeble. I actually look forward to having my car serviced More

Great service! Every time I am there, they are always so very helpful & knowledgeable! The service department is very polite & provides us with all of the informatio Every time I am there, they are always so very helpful & knowledgeable! The service department is very polite & provides us with all of the information up front. More

service dept went in for an oil change, was greeted by Kaitlyn immediately . and brought to a comfortable waiting room and offered snacks and beverages. oil change went in for an oil change, was greeted by Kaitlyn immediately . and brought to a comfortable waiting room and offered snacks and beverages. oil change was done in no time, checked out. I am handicapped and weather was cold and icy, dale had car brought inside for check out, great customer service More

Subaru worked hard to make the service right. Adam Szymanowski from the sales team was just super. 5 Star all the way ***** Any service issues were corrected with the help of the manager Eddy Adam Szymanowski from the sales team was just super. 5 Star all the way ***** Any service issues were corrected with the help of the manager Eddy Bill G More

Don't go there for service I would not recommend this place to anyone. Every time I went in for service, there was always an issue. They don't see anything wrong, or they can't I would not recommend this place to anyone. Every time I went in for service, there was always an issue. They don't see anything wrong, or they can't hear what I hear, or they don't cover this and that even though the car was brand new. When I was buying the car, they told me that I would have 3 oil changes for free. as it turned out the first one was, but when I got there the second time, they said the second one wasn't free and I had to pay for it. Another time, they wanted to keep my car overnight but wouldn't give me a rental ( said they didn't have one at the moment). I went to a different dealer that is a little farther, but everyone is nice and never had a problem again. More

I would like to say thank you to the service folks at this location. Having been told I needed rack and pinion and had the work complete by another mechanic I was told the very next oil change that the this location. Having been told I needed rack and pinion and had the work complete by another mechanic I was told the very next oil change that the head gaskets need to be replaced. Well with 138,000 plus miles on my 04 Forester I felt a second opinion was needed. I purchased my subie at the Subaru of Countryside now known as the Autobarn so that is where I headed. Well after that car was up and I saw the mess of oil and leaking I knew it was a new car sale for me. Scott explained the repairs and let me know the approximate cost so I could consider my options. As I do regular service on the car and had hoped to keep it at least another year to two years I scheduled the work. I am very pleased at the results and expect to have the dealership service the car going forward. Carol Lyle More