The Autobarn Volkswagen of Countryside

Horrible to work with. Does not "listen" to what the customer has to say. Pretends to consult the technicians and other management. Waste of time to even deal with. what the customer has to say. Pretends to consult the technicians and other management. Waste of time to even deal with. More

John our salesman was super friendly and engaging with us during the whole experience. He went out of his way to make sure we got the best deal for our money, and he was out in the snow and cold looking for during the whole experience. He went out of his way to make sure we got the best deal for our money, and he was out in the snow and cold looking for a particular color Jetta I wanted. He really went above and beyond for us!! We kept him there past close just to get the deal finalized, even afterwards he walked threw all the gadgets on my new car with me and my dad. He truly made the experience for us and we will recommend John to all of our family and friends. It was the best experience our family has had with this location so far and we have now purchased 3 cars threw this dealership. John is doing and amazing job! You truly have an asset to your team with having him on board. More

I was very very disappointed with the finance department was never told how much i was paying for the extra coverage i went back the next day to cancel it now i have to wait 2 months before it gets cancelle was never told how much i was paying for the extra coverage i went back the next day to cancel it now i have to wait 2 months before it gets cancelled.Also disappointed i never received carmats which i really could use now i have to go buy them and i was told my the finanace i will see what i can do. And then i was told o their is nothing i can do sure after i already purchased the car thats not right Now i have no mats with rainy and snowy weather More

Kevin Flynn took care of me like it was his mission in life to help me find the perfect car. He really listened to everything I had to say and gave me the proper care and attention that any customer woul life to help me find the perfect car. He really listened to everything I had to say and gave me the proper care and attention that any customer would be looking for in a top notch dealership like Autobarn VW. I would recommend anyone and everyone to visit Kevin for their next vehicle purchase. I have all the confidence in the world that his words came from a place of integrity and genuine care for his customers. A+++ for Kevin Flynn and Autobarn VW Countryside! More

JOHN GOMES WAS ABSOLUTELY SUPBERB! HE WAS EXTREMELY INFORMATIVE, FRIENDLY, POLITE AND MANNERLY. I WILL RECOMMEND HIM TO ALL MY FRIENDS. AUTOBARN IN COUNTRYSIDE IS VERY FORTUNATE TO HAVE MR. GOMES WOR INFORMATIVE, FRIENDLY, POLITE AND MANNERLY. I WILL RECOMMEND HIM TO ALL MY FRIENDS. AUTOBARN IN COUNTRYSIDE IS VERY FORTUNATE TO HAVE MR. GOMES WORKING FOR THEM. More

Went to another dealer (Elgin Hyundai) to buy my daughter a car, paid them $6500 CASH for a used 2004 Mazda RX-8 with 77,000 miles "certified car" (great deal) and after leaving the lot for a total of 20minu a car, paid them $6500 CASH for a used 2004 Mazda RX-8 with 77,000 miles "certified car" (great deal) and after leaving the lot for a total of 20minutes driving down Rt.59 the engine blew? I have never seen my daughter so sad. Really????? Now i know why this car was a great deal. (its been a week now and they still have my daughters money) No one knows how to write checks anymore. I went to The Autobarn Volkswagen of countryside to view a car i found online and 'Shannon' helped me from start to finish and i cant say enough about what a professional she is. After meeting John Sassano (our salesman) he also was very professional and a great help in getting my daughter the car she wanted, in fact i have never been to a better dealer in my entire life. Have to say kudos to Bogdan Studzinski, he also helped in making the deal happen and both my daughter and i are both in debt to them all for helping us when it seemed like no one would. If your are reading this I CANT SAY ENOUGH about this dealer and if i were you i would ONLY go to this dealer for ANY car and not waste time searching for that good one because i have done all the work for you. If i had to rate them between 1-5 like this survey says, i would rate them 1000! To Shannon, John Sassano and Bogdan Studzinski I thank you and my daughter thanks you for helping us thorough this terrible time. Sincerely, Rebecca & Tom Niemiec More

The service was great and the people were very friendly. They made sure I was happy and very satisfied with my purchase. I recommend this place to anyone. They made sure I was happy and very satisfied with my purchase. I recommend this place to anyone. More

I highly recommend this dealership. John Gomes was a superb salesman and he went above and beyond the call of duty to make us feel very welcome and wanted. He is the sole reason we now recommend your d superb salesman and he went above and beyond the call of duty to make us feel very welcome and wanted. He is the sole reason we now recommend your dealership and your product. When the time comes to get another vehicle it will be with you because of John Gomes. More

Patrick was so much help! From the moment we walked in the door he made us feel very welcome and very comfortable. It was my first experience buying a car and he made it stress free and did not pressure m the door he made us feel very welcome and very comfortable. It was my first experience buying a car and he made it stress free and did not pressure me what so ever! I would highly recommend him to anyone and next time I go back I will definitely be asking to see him. He was absolutely fabulous! More

This is my second purchase from VW of Countryside as well as from Anthony I have purchased alot of vehicles in my life and never have I made it a point to back to the same person but Anthony is that kind of as from Anthony I have purchased alot of vehicles in my life and never have I made it a point to back to the same person but Anthony is that kind of person he is very knowledgeable and just an overall great person to deal with. I will continue to shop at VW of Countryside. More