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The Autobarn Volkswagen of Countryside

Countryside, IL

4.9
1,259 Reviews
Welcome to The Autobarn Volkswagen of Countryside! We want to give a big thank you to all of our customers for making us one of the top dealers in the Midwest for the last ten years! You can look forward to a non-confrontational approach, friendly sales staff, huge inventory, and a customer friendly parts and service department. With our VIP program, free car washes after purchase, and loaner car service, you will see why we are the #1 VW dealer group in the Midwest.
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6161 Joliet Rd

Countryside, IL

60525

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Showing 1,259 reviews

May 06, 2009

I had called the service dept. to asked why my check engine light was on again, after I just had fixed this problem no more than a week ago. The person on the phone said it can be many things. He ask More

by vohoainhan
Recommend Dealer
No
Employees Worked With
Christine Michaels
February 07, 2009

My husband & I first went to Autobarn Countryside few years ago. We were young but we were ready to own a NICE car. Both of us are passionate about cars, esp. those with manual transmissions. We went More

by dewiandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Kirkpatrick and Firas Alqahet
February 04, 2009

Went in to look around. Spoke with Saleperson Les Brewer. They put me into a new Passat wagon for 2.5k under list out the door. Paid off my other vechicle with money to spare and paperwork was fast More

by mikef_73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Les Brewer, Richard Kirkpatrick
February 04, 2009

This is exactly what a service experience should look like! Fast, efficent, very communicative. I knew what was happening, what the cost would be, and if things changed they kept me informed every step More

by patman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
January 20, 2009

My experience occurred in June of 2006 when I traded my 2002 VW GTI for a 2004 Jetta Wagon. The problems I experienced did not occur until two months after owning the vehicle. Since I still had 12 payments More

by pswallace
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Richard KirkPatrick(GM) and Jason(Finance Mgr)
August 01, 2008

This was the worst experience I've ever had. Me & my wife went there for a 2006 BMW 525xi. The car was listed for $29,000. after the test drive I made my offer for $27,300 and after the SP, Robbie, spoke to More

by rechicago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vic Jalili & Robbie
November 06, 2007

Bought a 2004 VW Toureg with 29K miles from the oh-so-friendly sales person who assured me that it was in perfect running order, got "great gas milage" and just needed some new brake pads. Paid a t More

by loser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
used car salesman
July 05, 2007

Long story short: Went into the dealer to get info on my lease because no one would tell me over the phone. Once there, no one seemed interested in helping me until I started poking around the offices. I ta More

by AngryConsumer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Martin Farber, John Lim
September 06, 2006

That is the worst ever car buying experince I had. First, though I loved the car (passat), the sales people were over aggressive and snoppy. But I got with it and bought the car. only to realize tha More

by gahibb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
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