The Autobarn Volkswagen of Countryside

Service Depaertment Did Great Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to ta Tom Fennewald and his staff serviced my Forester and I was more than satisfied … Stan the greeter was also very nice and attentive …. good place to take your Subaru Thanks More

Awesome sales experience Personally I hate car buying, however I have to say this was a great experience. Mario was wonderful and understood my needs and questions. Answer Personally I hate car buying, however I have to say this was a great experience. Mario was wonderful and understood my needs and questions. Answers were honest and open. I also loved that they did post sales follow-up to ensure I understood all the gadgets and settings. I would buy from them again and they are not even close to where I live, but was worth the drive! More

Oil change I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continu I have always recieve excellent service here at Countryside Volkswagen. I always leave knowing that my vehicle is well taken care of. I will continue to bring my vehicle to this particular dealership. More

excellent I called and worked out most of my deal prior to arriving at dealership. I purchased a tdi passat it is in great shape and is certified Volkswagen. I called and worked out most of my deal prior to arriving at dealership. I purchased a tdi passat it is in great shape and is certified Volkswagen. More

Recall service I was able to get an appointment on short notice, and was told the work would take about an hour. Fifty minutes after checking in, I pulled out with a I was able to get an appointment on short notice, and was told the work would take about an hour. Fifty minutes after checking in, I pulled out with a serviced vehicle, sparkly clean to boot! More

very satisfied Great service overall; they helped us find just what we were looking for. Easy to negotiate with and friendly overall. Ronnie and Eddy answered all of Great service overall; they helped us find just what we were looking for. Easy to negotiate with and friendly overall. Ronnie and Eddy answered all of our questions and sent us on our way with everything we needed. Would gladly come back. More

Exceptional service Had some warning lights pop up on my car and needed a quick appointment. Called 1st thing in the morning and was given a choice of times for an appoi Had some warning lights pop up on my car and needed a quick appointment. Called 1st thing in the morning and was given a choice of times for an appointment times for that day. It was a holiday so the service department was very busy and 2 mechanics were out that day. Nonetheless, the service was nothing short of fabulous. I was greeted quickly, kept appraised of what was going on every step of the way and my car was fixed much quicker that I would have thought possible. Not know what the problem was I was prepared to hunker down for a good amount of time but I don't think I was there longer than an hour. Also the waiting room was clean and comfortable. I could not be happier with the dealer and the service. More

Excellent Michel provided excellent service all around!! The only thing that I found an issue with was waiting way too long (over two hours) to see the fina Michel provided excellent service all around!! The only thing that I found an issue with was waiting way too long (over two hours) to see the finance representative. More

personnel care and recognition The trained mechanics really do listen, attentive, and address all my questions. Steve, on Friday, was helpful, personable, displayed confidence and t The trained mechanics really do listen, attentive, and address all my questions. Steve, on Friday, was helpful, personable, displayed confidence and took time to help me understand how to resolve a question I had about my music system, in addition to the service details I'd had the vehicle in the Dealership for, More

Kindly and unsatisfactory experience Personnel is very professional and kind. I am very satisfied with the service. As soon as i arrived at vw service, they went to see me. Personnel is very professional and kind. I am very satisfied with the service. As soon as i arrived at vw service, they went to see me. More