The Autobarn Volkswagen of Countryside

Great visit Thanks for the support I received yesterday during my service visit to Subaru of Countryside. Tom, Paul and Sam were great especially in offering me a Thanks for the support I received yesterday during my service visit to Subaru of Countryside. Tom, Paul and Sam were great especially in offering me advice on my concerns about an engine noise and the performance of my CVT transmission. Paul was great in going over the paperwork and making suggestions on additional services I might need. The oil change and tire rotation was done quickly and the air filters were replaced. And while I did not get his name, I also want to thank your parts rep who worked with me on getting touchup paint for my car and taking the time to show me how to use the dispenser. It was very helpful. More

Friendly and professional Work is done on time.Clean waiting area.Courtious service.Car was washed without me asking.Follow up was done right away. The review part of the surve Work is done on time.Clean waiting area.Courtious service.Car was washed without me asking.Follow up was done right away. The review part of the survey is too long. More

Seat Back Protectors I returned for a IOU on seat back protectors for my Forester. I was in an out in less than an hour and they even washed my car. I returned for a IOU on seat back protectors for my Forester. I was in an out in less than an hour and they even washed my car. More

Good Service as usual. I have been bringing my Outback in for service since June 2008. I've never been disappointed.After 160,000 miles,I'm still running great. I have been bringing my Outback in for service since June 2008. I've never been disappointed.After 160,000 miles,I'm still running great. More

30 Complimentary Inspection Checked the car over - all was good. Mike showed me how to set up the Bluetooth system and answered some of the questions I had. Checked the car over - all was good. Mike showed me how to set up the Bluetooth system and answered some of the questions I had. More

Always a wonderful experience! Joseph helped me both over the phone and in person when I had an unexpected issue with my car. He also went waaaaaay out of his way to make me feel c Joseph helped me both over the phone and in person when I had an unexpected issue with my car. He also went waaaaaay out of his way to make me feel confident the issue would be resolved. I had an awful experience with a dealer in the city-I had to use them due to their proximity to where I work and they were condescending and rude AND did not fix the problem, Joseph was friendly from the moment I walked in, communicated clearly all my options and really to all the stress out of the circumstances. I felt like I was genuinely cared for the whole time I was at the dealership, At one point, Scott came by and said Hello and asked how things were going in general. He did not need to do that, but again, it made me feel like a valued customer. I bought my car almost three years ago and I can sincerely say I have always had wonderful, quality service from this dealership. Thanks to Joseph and Scott and to Francisco who was the tech servicing my car! I will need new tires soon and I WILL be sure to bring my business to you! Thank you!! More

Excellent Service I bought my and my mother's vehicle here. I have been bringing my car here for oil changes and services since my purchase. I have had excellent servic I bought my and my mother's vehicle here. I have been bringing my car here for oil changes and services since my purchase. I have had excellent service. This last time, Joe was friendly and attentive. He also kept me up to date on how things were going. I highly recommend VW of Countryside. More

Service Department My "brake" warning light and alarm came on while driving in Chicago. . Noticed that my brakes weren't as responsive. Immediately drove to Autobarn My "brake" warning light and alarm came on while driving in Chicago. . Noticed that my brakes weren't as responsive. Immediately drove to Autobarn VW of Countryside. Was relieved to see Scott. He took care of my car immediately. Scott's an asset to the Autobarn VW of Countryside. More

Very good service Very good service. Service was fast and they got the job done. Staff was friendly and it was just an overall good experience for my oil change Very good service. Service was fast and they got the job done. Staff was friendly and it was just an overall good experience for my oil change More

Battery replacment I did not have an appointment and was taken care of and on my way in just over 30 min. I did not have enough time to look at the new vehicles in the s I did not have an appointment and was taken care of and on my way in just over 30 min. I did not have enough time to look at the new vehicles in the showroom. LOL More