The Autobarn Volkswagen of Countryside - Service Center

Service for my 2018 Tiguan So far I have been very pleased with the Service Department at Autobarn Volkswagen. My Service Advisor, Salvador Diaz, was very polite and efficient. So far I have been very pleased with the Service Department at Autobarn Volkswagen. My Service Advisor, Salvador Diaz, was very polite and efficient. Dealership is very clean and punctual. More

Sam made the experience very easy and it was quick. They even patched a pin hole leak with no cost. We will continue to have our service updates done at this location even patched a pin hole leak with no cost. We will continue to have our service updates done at this location More

I was very pleased with the service received by the service department at Autobarn VW. Carlos was friendly and professional and really went out of his way to actually understand the issue and make sure service department at Autobarn VW. Carlos was friendly and professional and really went out of his way to actually understand the issue and make sure it was resolved. He really took the time to listen. This was so much better than the service and bad attitude (Neil) that I received at Hawk VW service in Joliet. It was definitely worth the extra time to go here versus Hawk VW in Joliet. More

Great service, as usual. Usual fine service in a quick time. Like that recommendations are made for the next service date. Give an idea about price on upcoming service. Usual fine service in a quick time. Like that recommendations are made for the next service date. Give an idea about price on upcoming service. More

Customer Service Each time that I come to this dealership - I'm treated as a valuable customer. People are polite - ask questions about how to help and also keep yo Each time that I come to this dealership - I'm treated as a valuable customer. People are polite - ask questions about how to help and also keep you updated as to what's happening with your vehicle. I appreciated being a customer here. More

Great customer service I was treated with excellent consideration. And, the repairs were very well done. Everyone was considerate. I am very pleased with this dealership. Gr I was treated with excellent consideration. And, the repairs were very well done. Everyone was considerate. I am very pleased with this dealership. Great job! More

Still Satisfied -- They keep you informed of their progress and provide fast service, the cashier staff is friendly, when I call on phone they are friendly. I find the a They keep you informed of their progress and provide fast service, the cashier staff is friendly, when I call on phone they are friendly. I find the actual service advisor team to be improving in their level of friendliness, initially (months ago) I found them to be aloof, not rude, but not friendly either. More

Sam Schwager is the best ever Sam goes above and beyond providing absolutely the best service we have ever had in 50 years of owning cars-he deserves a promotion and raise Sam goes above and beyond providing absolutely the best service we have ever had in 50 years of owning cars-he deserves a promotion and raise More

Time for my Subaru Outback yearly checkup About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for About a year ago,my sweetheart's mechanic handed a list of items totaling over $5,000.00 that I was told had to be done ASAP. I waited until now for my 75,000 mile mark to have this checked out as I had ZERO trouble with my car. It turned out that everything on that list was not needed by my Subaru Service Team. I spent just under 3 hours getting my airbag Recall corrected along with a total headlights-to-taillights checkup. All I needed was my front and rear differential fluids changed out ---at my next oil change in mid-April. For those out there that are under the idea that all a dealer will do is find things that you don't need and charge you to the Moon and back for the work...this has NEVER been the case with Subaru Countryside. Musa took excellent care of me and checked everything I had on my list down to two small windshield chips that wont cause me any problems. I COULDN'T BE HAPPIER WITH THE TEAM RIGHT DOWN TO THE COMFY WAITING AREA.FULL OF GREAT FREEBIE SNACK AND COFFEE !!! More

Friendly and fast service. They kept me informed and offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. offered shuttle service to nearby stores while we waited. Staff offered options on service and charges. More