The Autobarn Volkswagen of Countryside - Service Center
Countryside, IL
679 Reviews of The Autobarn Volkswagen of Countryside - Service Center
Got me in and out in a timely manner My battery had totally discharged while on a two week vacation. After a jump from roadside assistance the night before I drove to the service departm My battery had totally discharged while on a two week vacation. After a jump from roadside assistance the night before I drove to the service department. They had a look at the status of the battery and alternator (all good). Also installed a software update dealing with the alternator. Communication was great and I was out in about an hour and a half. All covered by my warranty. More
Autobarn has taken care of our Subaru needs through three Subaru Foresters (hopefully, soon to be four). Tom Fennewald and his staff have always looked after my family’s safety and maintenance needs and h Subaru Foresters (hopefully, soon to be four). Tom Fennewald and his staff have always looked after my family’s safety and maintenance needs and have done so in the most exemplary manner. We consistently place our trust in Tom and his excellent staff. They are tops! More
Service was good, I thought that it was standard practice at this dealer to wash the cars after service and before pickup by the customer. Is this something that I have to request at drop off? Thanks. at this dealer to wash the cars after service and before pickup by the customer. Is this something that I have to request at drop off? Thanks. More
I always have great service at the Autobarn. I would I always have great service at the Autobarn. I would highly recommend this dealership for service. My car was in and out of service much faster than I always have great service at the Autobarn. I would highly recommend this dealership for service. My car was in and out of service much faster than a quoted and I really do appreciate that.. More
It was obviously a busy day for the service team but I was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just ove was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just over an hour and had been washed. Very good service, keep it going! More
over and above expectations I came in frustrated and apprehensive because of an ongoing electrical issue that was never fixed at another volkswagon dealership .I honestly was so I came in frustrated and apprehensive because of an ongoing electrical issue that was never fixed at another volkswagon dealership .I honestly was so turned off as a customer .that my routine matinenace has been a hassle to perform.I thank AutoBarn Volkswagon of countryside, a good place to have service done. More
30 day service I came in for a 30 day service. Quick and efficient service. Everyone was very friendly and willing to answer my questions. Great job by all. I came in for a 30 day service. Quick and efficient service. Everyone was very friendly and willing to answer my questions. Great job by all. More
Fast prompt and polite Great customer service with excellent communication and attention to customer needs Alex built a great rapport with my wife and myself over the last m Great customer service with excellent communication and attention to customer needs Alex built a great rapport with my wife and myself over the last month being in constant contact and making sure we are extremely happy More
Just an oil change but very nice. I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to wor I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to work with. pleasant experience. More