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The Autobarn Volkswagen of Countryside - Service Center

Countryside, IL

4.8
679 Reviews

679 Reviews of The Autobarn Volkswagen of Countryside - Service Center

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December 08, 2019

Sam S is very helpful whenever I get work done on my car. Oil change done quickly and car came back nice and clean. A More

by Sharon D
Recommend Dealer
Yes
Employees Worked With
Sam S
December 06, 2019

Got me in and out in a timely manner My battery had totally discharged while on a two week vacation. After a jump from roadside assistance the night before I drove to the service departm More

by Harvey J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Musa
November 22, 2019

Autobarn has taken care of our Subaru needs through three Subaru Foresters (hopefully, soon to be four). Tom Fennewald and his staff have always looked after my family’s safety and maintenance needs and h More

by SubaruFan
Recommend Dealer
Yes
Employees Worked With
Tom Fennewald and Staff (5 Stars!)
November 10, 2019

Service was good, I thought that it was standard practice at this dealer to wash the cars after service and before pickup by the customer. Is this something that I have to request at drop off? Thanks. More

by III
Recommend Dealer
Yes
Employees Worked With
Sam
November 08, 2019

I always have great service at the Autobarn. I would I always have great service at the Autobarn. I would highly recommend this dealership for service. My car was in and out of service much faster than More

by Christine
Recommend Dealer
Yes
Employees Worked With
Michael was my service advisor
November 08, 2019

It was obviously a busy day for the service team but I was welcomed in and treated as if I were the only customer there. The waiting area was tidy with snacks, drink and WiFi. Car was returned in just ove More

by Mark H
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2019

over and above expectations I came in frustrated and apprehensive because of an ongoing electrical issue that was never fixed at another volkswagon dealership .I honestly was so More

by Ken Love , VP. Towers Alliance Inc.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Diaz
September 03, 2019

30 day service I came in for a 30 day service. Quick and efficient service. Everyone was very friendly and willing to answer my questions. Great job by all. More

by vwpassat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Essig
September 01, 2019

Fast prompt and polite Great customer service with excellent communication and attention to customer needs Alex built a great rapport with my wife and myself over the last m More

by Frank m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Espinoza
September 01, 2019

Just an oil change but very nice. I came in for an oil change without an appointment on a Friday afternoon and I got in out fairly quickly. Nice waiting area and friendly people to wor More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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