The Ford Store San Leandro - Service Center

Service technician Owen was great, super helpful and a pleasure to interact with. Manager Julio was also great in helping answer some of my questions! pleasure to interact with. Manager Julio was also great in helping answer some of my questions! More

Almost three months for the repair. Due to the length of repair there were issues with the rental. Understanding that I should have removed personal property had I known the length of Due to the length of repair there were issues with the rental. Understanding that I should have removed personal property had I known the length of repair, several items were removed from the vehicle and not recovered. Ryobi cordless xxxxxxx 3/8, cordless hammer drill, 42" Bolt Cutter, garage door open, set of property keys, Liteband head light. After first repair completed, problem manifested less than five miles/ fifteen minutes after pickup. More

Willie was very courteous answering all my questions and solved a problem that I had reported on several other visits solved a problem that I had reported on several other visits More

I took my 2023 F350 in for a shift interlock solenoid replacement in October 2024 and didn't get it back until April 2025. I was told that the part was on Back order. I can't believe it took this long fo replacement in October 2024 and didn't get it back until April 2025. I was told that the part was on Back order. I can't believe it took this long for a 2023 truck. More

Straight to the point. .. Good. Good. 5 star rating. Closer to my home. Willing to help you get car support to go back home .. Good. Good. 5 star rating. Closer to my home. Willing to help you get car support to go back home More

I can just say that they are very kind and helpful people thank you very much! thank you very much! More

Service advisor Willie keeps me updated when my car is in the shop. Great guy! the shop. Great guy! More

I was charged for $1400 worth of work that I never approved there was no invoice and Ford quoted me $12,000 to fix a dash issue and when I took it elsewhere they found the issue was there was 2 wires approved there was no invoice and Ford quoted me $12,000 to fix a dash issue and when I took it elsewhere they found the issue was there was 2 wires that were not plugged in and the cost was $300 for repair More

Paul and Billy was great! I was so stressed out abt my vehicle and they made it stress free. I was keeped up to date the whole time. The service was great! Billy was wonderf I was so stressed out abt my vehicle and they made it stress free. I was keeped up to date the whole time. The service was great! Billy was wonderful even when I kept adding things to look at. Thank you Billy & Paul. I will continue to bring my vehicle in to get future services. More

I thought the price of $ 1,154 was excessive for a window wiper motor replacement wiper motor replacement More