The Ford Store San Leandro

I have to say that I think you must have paid attention to my prior assessments of the service received at San Leandro Ford Store. The last two appointments (one for maintenance and the other for mechanical repair) have been a 200% turn around in my previous experiences. My hope is that this will be the same going forward as I was seriously thinking of changing my regular maintenance service to another Ford Agency. Thank you for listening.

Took care of my sync problem in my 2017 CMax and provided a loaner as they kept the vehicle overnight to make sure the problem was rectified. Got the car back for the weekend!

I always take my car to this dealership for service. I receive good service on the vehicle and the Advisors always listen to my concerns. On this visit I had to explain a problem not covered in The Works and the Advisor noted it and handled it. The problem was fixed, that's what's important.

The staff was very friendly and took care of all my needs. My service advisor Kevin was very knowledgeable and helpful. The receptionist Tina was pleasant and directed me to where I needed to go. The salesman JR showed me the new model of my car while I waited. Keep up the great work everyone!

My experience was a 5 star rating. I experienced a courteous on time check-in. I was given all the information of what I getting down and recommendations. Professional and attentive service was provided to me. I was satisfied.

Good experience at this dealership for my new Explorer and Shelby GT350. The work was done in a reasonable amount of time at a fair price.

Questions were answered quick, even when the sales person wasn't sure of the answer. Very friendly, it seemed the sales person very willing to please me and my wife.

I have to say it was JR that helped us and knew what we where looking for and helped us pick out our Escape that he knew we would like. It has all the Bells and Whisles and we love it.

I knew what I wanted and me and Mike had a deal in 30 minutes. Simple, no getting mad, very kind and helpful. Finance person was just as nice.

We were in and out very quickly and happy with our sales person and finance person they were very on top of making sure it went smoothly and comfortable about our experience there. This has been our 3rd car purchase with this dealer and would use them again in the future.