The Ford Store San Leandro - Service Center

Great work Team From the person who checked me in, to the service writer, to the person who brought my car out. All professionals. They were all extremely kind as wel From the person who checked me in, to the service writer, to the person who brought my car out. All professionals. They were all extremely kind as well. More

Christina was my service representative and she exceeded my expectations! She was very helpful, Knowledgeable and prompt. I felt that she was trustful and honest. my expectations! She was very helpful, Knowledgeable and prompt. I felt that she was trustful and honest. More

Simon Ortiz, Ford/Lincoln Service Advisor One of the main reason I keep bringing our 2013 Lincoln MKX for service @ Ford San Leandro is Simon Ortiz. He has always taken good care of us through One of the main reason I keep bringing our 2013 Lincoln MKX for service @ Ford San Leandro is Simon Ortiz. He has always taken good care of us through the years not only with the Lincolns we've purchased but with the Fords (F150 trucks-3 of them) we have owned. I always ask for Simon when I bring our vehicles for service, & if he is not there I reschedule when he is working-that is how much confidence I have in him & the service department. More

Excellent service. Timely return of vehicle. I have been a customer of Ford Store San Leandro ever since they opened up on Marina Blvd. I have never had a bad experience with this dealership. Rec I have been a customer of Ford Store San Leandro ever since they opened up on Marina Blvd. I have never had a bad experience with this dealership. Recently, I brought my car in for scheduled service, got the work done, and got the car back in two hours. Kudos to Billy Severs for his excellent customer service. More

1st service on my F150 Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. Finally got 5000 miles on my 2018 F150. Paul was nice and easy to talk too. In and out as promised. Will be back to see again. More

Robert at service department was very helpful and always kept me updated on how my car was coming along really glad how my car turned out ! kept me updated on how my car was coming along really glad how my car turned out ! More

Billy was amazing. He kept me informed and knows what he’s doing. He’s the only one I go to. He’s helpful a he’s doing. He’s the only one I go to. He’s helpful a More

Paul was a fantastic service advisor and took care of all my needs, while keeping me informed throughout. Best service yet at this location, thanks. my needs, while keeping me informed throughout. Best service yet at this location, thanks. More

Very smooth getting my car serviced. Antonio was friendly and courteous. The car was serviced quickly and met y expectations. I Will be back in the future. friendly and courteous. The car was serviced quickly and met y expectations. I Will be back in the future. More

October 2019 service of 2017 Transit Connect wagon The car had an error light indicating low tire pressure even after the checking the tire pressure manually. I was not sure why the error light would n The car had an error light indicating low tire pressure even after the checking the tire pressure manually. I was not sure why the error light would not go out. The staff was professional in making the appointment and taking the car in for service on the day of the appointment. I indicated that the error light was an issue and also suggested they change the oil. When the car was returned, the error condition was solved and the oil was changed. The only downside was that the reason for the error light condition was not documented. In any case, the staff was very professional and I was happy with the work done. More