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The Ford Store San Leandro - Service Center

San Leandro, CA

4.0
364 Reviews

364 Reviews of The Ford Store San Leandro - Service Center

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July 14, 2019

Good service Took me last minute and I was out quickly. Friendly and efficient. Worked in dealership and nice facility. More drink options would have been nice More

by Klo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
July 06, 2019

Horrible service advirer Service adviser, Sabrina, was inexperienced and did not listen to customer. After I took my car home, Sabrina kept calling me up telling me that ther More

by Rhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sabrina
July 05, 2019

Fast and courteous I had an appointment for an oil change and they took me in on time and finished within the time she told me it would take. They got a little busy, so More

by Geogreek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areceli
June 30, 2019

Simon was great I was upset about the price of things to be done, but Simon patiently explained. And guarenteed me the cost would not rise. And I had guarenteed tha More

by 2007 Ford !
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
June 26, 2019

easy peasy I got a coupon online for a tire rotation deal. I made my appointment without any problems. I brought my copy of the coupon with me as requested. I wa More

by gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon
June 20, 2019

In and Out The Guys in the service department had me in and out in about an hour and even washed my car to boot A+ for the team from Rep to servicemen. I More

by Schwill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
June 17, 2019

Service The service agent was helpful and clear about follow-up and he kept me informed as to the progress. The service was completed before expected. More

by CJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Oritez
June 14, 2019

Helpfull staff and not too long wait. Thank you!! Miroslav It was my first oil change in my new 2019 Fusion SE, and I was very happy with the service I got. Thank you very much for your service! Miroslav More

by vdovec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember
May 30, 2019

Great customer service and experience The staff at the San Leandro Ford location is very friendly and helpful. The service is excellent; fast and efficient. The location and hours are conv More

by Paula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
May 27, 2019

Prompt Service I was taken care of immediately upon arrival - even tho I was an hour early for my appointment. I needed to drop off the car for service and get to w More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy
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