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The Frederick Motor Company

Frederick, MD

4.9
645 Reviews

One Waverley Dr

Frederick, MD

21702

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645 Reviews of The Frederick Motor Company

January 12, 2021

I can't say enough about Frederick Subaru and how they treated my wife and me. From the moment we walked in, the sales staff was thoughtful, calm, and did not for a moment pressure us into anything. We More

by jaredcatapano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
January 03, 2021

If you are looking to purchase a new vehicle be sure to visit them! I recently purchased a 2021 Subaru Outback from them and the experience was fantastic! My sales representative Bernardo Manaloto was su More

by Mike Hoffmaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Manaloto
Jan 07, 2021 -

The Frederick Motor Company responded

Mike, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2021

Terrific experience buying a car. 2021 Subaru Outback. Tyler Biser explained things clearly and was very helpful. No high pressure when it came to discussing various extended warranties. Appreciate hav More

by Miriam M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Biser
Jan 07, 2021 -

The Frederick Motor Company responded

Miriam, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 17, 2020

Grant is amazing! As a first time buyer he made the process so easy. I didn’t even think about going elsewhere! Subaru Frederick is awesome. Kevin is also great to work with and very patient! More

by Chey0722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Schley, Kevin Moler
Oct 27, 2020 -

The Frederick Motor Company responded

Hello, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business. We hope to see you again in the future! Take care!

October 12, 2020

Tyler was great. Couldn’t of asked for a more painless experience. Got the car I wanted at the price I wanted. I love my new Forester Sport More

by ehmunro67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Biser , Janie Silbernagel
October 01, 2020

The Best Subaru I’ve been to that worked hard to help you. They are very friendly and it was fun shopping there. I take my hat off to Grant, Kevin and Patrick also me crew! I can’t leave out Janie such More

by Bella2018
Friendliness
Recommend Dealer
Yes
Employees Worked With
Janie Silbernagel, Grant Schley, Pat Blackwood
September 18, 2020

Roberto was courteous, professional, friendly, patient, and attentive to my questions as I winnowed my choice of vehicle and accessories that I wanted. When I had made my decision and submitted it online More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Lopez
September 11, 2020

Service Dept. is a real trash hole. They just want to milk you for as much money as possible. I finally caught them in a lie when they said my dads truck needed a head gasket. All he needed was a therm More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
who knows
Sep 16, 2020 -

The Frederick Motor Company responded

Matt, thank you for taking the time to bring this to our attention. We take our customers’ comments seriously so we hope that you’ll give us a call at (800) 734-9118 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability. We hope to hear from you soon.

September 10, 2020

Great experience with Grant. No high pressure sales. Took the time to help pick the best car for our needs. Recommend Frederick Subaru and Grant. More

by Jgfitzenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Schley
August 08, 2020

I had a great car buying experience with Grant and Pat. After learning the original car I wanted to purchased was bought right before I got there they worked with me to find a similar one that I liked even More

by Kira
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Schley
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