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The Frederick Motor Company
Frederick, MD
645 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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645 Reviews of The Frederick Motor Company
April 05, 2016
OUTSTANDING!!! Wonderful experience with everyone on the team. No nonsense, no sales pitch, no hassle. Everyone was friendly, spent time answering my questions and w Wonderful experience with everyone on the team. No nonsense, no sales pitch, no hassle. Everyone was friendly, spent time answering my questions and worked with my schedule. Thank you Jim & Kimmie:) More
by Pelletier
Employees Worked With
Jim Van Keuren
March 22, 2016
Outstanding Overall experience with all the individuals we dealt with was truly outstanding. They took everything we asked about seriously and if they couldn't a Overall experience with all the individuals we dealt with was truly outstanding. They took everything we asked about seriously and if they couldn't answer a question they found someone who could. More
by shorty13
Employees Worked With
Keith Barrow, David L. Burda, Mike Reimel
March 14, 2016
A relaxed & informative experience. My wife & I were in the market of a Subaru. We had an unfortunate experience with Fitzgerald Auto Mall and we felt that we didn't get all of the answe My wife & I were in the market of a Subaru. We had an unfortunate experience with Fitzgerald Auto Mall and we felt that we didn't get all of the answers up front. When we both went to Frederick Subaru, Roberto was very attentive, upfront with costs and trim differences between vehicles and most of all, no pressure. We both bought a brand new Outback & Forester and couldn't be happier. I strongly recommend Frederick Subaru; especially Roberto Lopez as your salesman. More
by NRS212
Employees Worked With
Roberto Lopez
March 03, 2016
Positive Car Shopping Experience David made shopping for a vehicle a very pleasant experience. He answered all our questions/concerns and worked with us to make sure we were happy wi David made shopping for a vehicle a very pleasant experience. He answered all our questions/concerns and worked with us to make sure we were happy with our purchase without being pushy. We will definitely keep The Frederick Motor Company in mind when purchasing another vehicle. More
by asaferide
Employees Worked With
David Burda
February 16, 2016
Fantastic Experience I was in Texas on business travel. Decided I'd like a newer vehicle. I spotted just want a was looking for... Newer pre-owned Mercedes E Class to upgr I was in Texas on business travel. Decided I'd like a newer vehicle. I spotted just want a was looking for... Newer pre-owned Mercedes E Class to upgrade my current E Class. I inquired online and Scott Rosenfeld contacted me quickly. They held the car until I got home to see it. I pulled in, the car was up front. Someone came out to assist me quickly. Used car manager Keith Barrow started working with me. He was ready to move this car and I was ready to buy. I got a very fair trade on my older car and fantastic price on my newer Mercedes. I'm very pleased with the car and the service I received from this dealer. No hassle and very quick to get things done. Thank you Keith and Scott for making this transaction quick and smooth. I will be calling these fellas again when I'm in the market. More
by spicy123
Employees Worked With
Keith Barrow, Scott Rosenfeld
January 28, 2016
Poor Salesman I can't speak for the dealership as a whole but my first car buying experience with Frederick Motor Company was horrible. From walking in the Salesma I can't speak for the dealership as a whole but my first car buying experience with Frederick Motor Company was horrible. From walking in the Salesman, Shannon Beall, seemed to have very little interest in selling us a vehicle. It seemed a pain for him to walk outside and see if the vehicle had been dug out from the snow. When we sat in it, he was hardly helpful and seemed to be trying to convince us not to buy the 2016 Mustang, the car my fiance and I came to look at. He sadly lied to me on multiple occasions and the most comical part is he told me to go to Sheehy (who has way better reviews) and buy at their cheaper price, with a sense of arrogance that their online prices are false (which every review I found says quite the contrary). When I asked about any incentives, or why I should buy from them, he only bashed other dealership is a very vague way and told me why I shouldn't buy from these dishonest dealerships, which according to him, was EVERY other dealership. It was very disrespectful and uncomfortable. It honestly felt as if the night was a complete waste of my time and wish I never went to Frederick Motor Company. The only saving grace was that it was slightly comical to meet a salesman who seemed so disinterested in selling a product. Also interesting to find out that the reason my mom shied away from the Edge was because of her experience with the Shannon at Frederick Motor Company. I can't say I recommend NOT going to Frederick Motor Company, though I won't be returning, but I can say, make sure you get a different Salesman. More
by bgreen88
Employees Worked With
Shannon Beall
January 08, 2016
Wonderful experience I've purchased and leased many cars over the years and this was easily the best experience i've had purchasing a car. The staff is prompt , friendly a I've purchased and leased many cars over the years and this was easily the best experience i've had purchasing a car. The staff is prompt , friendly and very knowledgable. More
by Lisa W
Employees Worked With
Roberto Lopez, Ashley King
January 03, 2016
Very pleased We had one day in which to buy a used car - not ideal shopping conditions - but we lucked out with Frederick Motor Company. Our salesperson was honest We had one day in which to buy a used car - not ideal shopping conditions - but we lucked out with Frederick Motor Company. Our salesperson was honest, knowledgeable, and helpful, and we couldn't be more pleased with the service we received and the car we purchased. More
by england
Employees Worked With
David Burda
December 18, 2015
Pleasant and No Hassle Jim was an easy to guy to talk to and he did not pressure us into buying the vehicle. He was very helpful and made buying a used vehicle an enjoyable Jim was an easy to guy to talk to and he did not pressure us into buying the vehicle. He was very helpful and made buying a used vehicle an enjoyable experience for me and my family. More
by HondaR
Employees Worked With
Jim Van Keuren
December 16, 2015
Excellent Service Walter and the dealership as a whole did an excellent job from the test drive, to price negotiation, to preparing the car to drive it off the lot. Wal Walter and the dealership as a whole did an excellent job from the test drive, to price negotiation, to preparing the car to drive it off the lot. Walter took the extra time necessary to make sure I understood all the details about the car and helped me pair my phone to the car. More
by wpmahr
Employees Worked With
Walter Smith
