The Frederick Motor Company

Smooth, professional, no pressure and no hassel! Had the recent pleasure of buying a used Cadillac from salesman Mike Reimel and the guys at Frederick Motors used cars. Mike was courteous, profession Had the recent pleasure of buying a used Cadillac from salesman Mike Reimel and the guys at Frederick Motors used cars. Mike was courteous, professional and quite knowledgeable for a guy who is relatively new to car sales. He also posses a friendly and up beat sense of humor. Always nice to spend a few hours with someone who helps you find your own way around a vehicle and laughs at your dumb jokes at the same time. Certainly not my first car buying experience and honestly one of the most enjoyable. Thanks Mike...I will recommend you to anyone who I encounter who is in the market for a clean and fairly price used car. More

Pleasant Experience We knew exactly what we were looking for when we went in. Salesperson was very accommodating & helpful, answered all our questions but did not try to We knew exactly what we were looking for when we went in. Salesperson was very accommodating & helpful, answered all our questions but did not try to pressure us into something else. Very friendly. More

Roberto Lopez is the best sales person I have encountered I lease a car every 3 years and Roberto Lopez is the best I have ever had. No one ever explained every button on a car like he did. I knew nothing a I lease a car every 3 years and Roberto Lopez is the best I have ever had. No one ever explained every button on a car like he did. I knew nothing about Subaru and this will probably be the only car I will ever get. His finance manager was fabulous also. More

Great Price, Great Service, Will Be Back in the Future My husband and I were in the market for two new vehicles and were talking to a few Subaru dealerships. I worked with Roberto Lopez and I felt he was v My husband and I were in the market for two new vehicles and were talking to a few Subaru dealerships. I worked with Roberto Lopez and I felt he was very professional and not pushy. He answered all of my questions about the car, made sure I did not have any more questions and never tried to push features on me. I already new what I wanted on the car and what I didn't, so I really appreciated it. I told him what I wanted for my husbands car. Both cars we wanted were not in stock but he arranged to get both, and had both in less than a week. In addition he gave me very competitive pricing so that I did not have to go back and forth between dealerships to negotiate. In addition, my husband and I have busy schedules and were not able to get by until Monday at 7pm. That was no problem for them, Roberto and his staff made the buying process quick, painless, and exciting. Even my 11 year old son commented on how quick it was (we have done this a few times with him....). I highly recommend this dealership and especially Roberto! And for our cars- 2016 Legacy and 2016 WRX- they are AWESOME!! WE LOVE THEM! More

Walter , Walter, Walter Walter Smith could write books on customer service. He's know his product in and out. He can explain and demonstrate every part of the vehicle. We've Walter Smith could write books on customer service. He's know his product in and out. He can explain and demonstrate every part of the vehicle. We've bought three vehicles from Walter this past year, there's a reason, and it's Walter, Walter, Walter !!! More

pain free experience Was fortunate to have had Jim as my salesman. He made what can be an awful, stressful ordeal into just the opposite. Enjoyed his sense of humor, know Was fortunate to have had Jim as my salesman. He made what can be an awful, stressful ordeal into just the opposite. Enjoyed his sense of humor, knowledge of the products on his lot, and friendly demeanor. Would certainly make a purchase from this dealership again, whether new or used. More

Made a new car buying experience enjoyable! I came to the Subaru dealership braced for the stereotypical, cheesy, stress-inducing salesman. Instead, I got quick, efficient, and amiable service! I came to the Subaru dealership braced for the stereotypical, cheesy, stress-inducing salesman. Instead, I got quick, efficient, and amiable service! Thank you, Roberto! More

Fast, easy, professional. Went in recently to trade in my BRZ for a 16 WRX and was quickly helped and handed off to Grant. Grant asked the right questions in the right order an Went in recently to trade in my BRZ for a 16 WRX and was quickly helped and handed off to Grant. Grant asked the right questions in the right order and didn't dodge any of the hard ones. He was honest and professional and quickly understood what I wanted and what we needed to do to get it done. He wasn't pushy, didn't try to upsell me a bunch of stuff I didn't need, and picked up when I was in familiar waters so we could quickly move on. I hope he is well appreciated and compensated. You'll get the feeling that Grant is way overqualified for his floor sales position, and you'll probably be right. If the rest of the staff is like him it's no wonder they're so highly rated. More

No hassle, Straight to the point, Great price, Great deal I was in contact with several Subaru Dealerships at the time of purchase, each giving me a decent run around with the pricing of a new vehicle and t I was in contact with several Subaru Dealerships at the time of purchase, each giving me a decent run around with the pricing of a new vehicle and trade in value of my own. I was able to get in contact with Walter and he made the whole process a breeze. Very knowledgeable, was able to answer all my questions and get me in and out of the dealership in no more than 2 hours. Got a great price on my WRX and couldn't have asked for more. The financing team was straight to the point, no pressure, and quick. Thank you again for the great experience! More

Professionalism, helfulness, personal touch I visited the Frederick Motor Company today just to look at a new Subaru. In less than two hours, I test-drove a vehicle, received a fair assessment ( I visited the Frederick Motor Company today just to look at a new Subaru. In less than two hours, I test-drove a vehicle, received a fair assessment (and price) for a vehicle I traded in, and completed the financing process. Walter even walked me through the process of pairing my cell phone with the blue tooth in the car (something I would never have figured out on my own). Everyone I spoke to while at the dealership was friendly and supportive. More