The Frederick Motor Company

Best Experience Ever at a Dealer Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership buildin Fantastic. No pressure. Straight information from the sale to contract. Courteous and professional. A very nice looking, new Subaru dealership building that is comfortable and open. More

Great dealership with focus on customer service This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on cust This is our third purchase from FMC. Every experience has been pleasureable and friendly. Rick is knowledgeable and professional, with a focus on customer service which extends after the purchase. The dealership has a small town feel, with a focus on customer service. I'm confident we will be back to see Rick for our next purchase. More

The whole experience was excellent Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a l Each member of this team made this experience very pleasant. I had just been in a car accident really wasn't expecting to have to buy a car. I was a little unnerved. They made me feel calm and explained all aspects of the sale clearly and positively. I have purchased many cars from this dealership and they have never let me down. Not just excellent but consistently excellent. I would tell anyone to get a good deal and excellent treatment at Frederick Motor Co. The service is beyond excellent. AshleyKing is amazing. Rick Kleinota did a superior job of slowly and clearly explaining all the "stuff" on my new car. More

Scott was absolutely terrific I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely I emailed Scott about a car he had listed and had a deal in place within 90 minutes. He went far above and beyond to make it happen and was absolutely terrific throughout the entire process. He showed me a text where he had received a higher offer shortly after we had made a deal via email, and his response that a "deal was made and it would be unethical to renege on it." Incredibly honest and upfront on everything. Couldn't ask for a better fella to work with. I drove almost 6 hrs one way to pick this car up and would do it again wthout question. In every category I give him 5 stars only because they wont let me give 6! More

Purchased new ford focus We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with t We came in today in hopes of purchasing a 2014 Ford Focus for a great deal, and we did. The customer service was great and we were very pleased with the transaction. More

Real Happy! I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederic I've just purchased my 3rd Subaru in 5 years. '09 Forester, '11 Outback, '14 Crosstrek Hybrid. Each continues to perform as new due to dealer Frederick Motor Co.'s (FMC) excellent maintenance program and service personnel. We've dealt regularly with FMC salesman Walt Smith and appreciate and respect his judgment, expertise and professionalism in helping us choose a truly exceptional vehicle. More

Just a Great Dealership I have been buying cars at The Frederick Motor Company since the 70s. It was the best dealership then and still is today. Just bought my first hybri I have been buying cars at The Frederick Motor Company since the 70s. It was the best dealership then and still is today. Just bought my first hybrid, a Ford Fusion and am very satisfied with the purchase. Very professional team, Rick Kleinota is the best. More

The Very best Subaru dealer This is my second Subara that I have purchased from this dealer. I have always dealt with Walter Smith and I can't praise him enough. He was patient a This is my second Subara that I have purchased from this dealer. I have always dealt with Walter Smith and I can't praise him enough. He was patient and very knowledgable. I bought my first Subaru Outback from him and when I decided to upgrade to a 2015 Subaru Outback I contacted Walter. I was so pleased that he was still with Subaru. From the time I walked in through the test drive and finance department . Everything went so smoothly and in a timely fashion. Before leaving Walter took the time to introduce me to Chris in the service department and to educate me on the facility and after hour drop off. I would highly recommend Walter Smith to all my friends and neighbors that are looking to buy a car. Sincerely ML Read More

In and Out Rick was great to work with! Got the car I wanted for the price I wanted. Great customer follow up as well. I honestly enjoyed the buying experienc Rick was great to work with! Got the car I wanted for the price I wanted. Great customer follow up as well. I honestly enjoyed the buying experience. I had a unique situation that Rick really went the extra mile to make sure I was taken care of. I will shop at Frederick Motor Company again! More

Satisfaction Our experience with the Frederick Motor Company is complete satisfaction...from our sales rep, Rick Kleinota, our financial rep, Ron Musgrove and cust Our experience with the Frederick Motor Company is complete satisfaction...from our sales rep, Rick Kleinota, our financial rep, Ron Musgrove and customer service rep, Ken Reed, is of the highest quality of professionalism, friendliness and knowledge. This is the sixth vehicle that we have purchased from the Frederick Motor Company and no doubt, we will be back searching for Rick in the showroom. Our experience with the entire team at the Frederick Motor Company shopping for a new vehicle was awesome! Thank you Rick and team! More