The Frederick Motor Company

We needed a new car and were almost immediately greeted by Eric White who was friendly and helpful in finding the right car for us. We took one vehicle for a test drive but decided that there were too man by Eric White who was friendly and helpful in finding the right car for us. We took one vehicle for a test drive but decided that there were too many extras which put it out of our price range. Eric was very knowledgeable about the inventory and found another car of the same model with fewer features that met our needs and our price requirements. We appreciate the fact that Eric did not try to pressure us into purchasing a car that was more expensive than we could afford. More

I had a great experience shopping for my new Ford Escape. I knew the style and color I was looking for and I when I didn't find the one I wanted in the parking lot, Rick came out and greeted me and took me I knew the style and color I was looking for and I when I didn't find the one I wanted in the parking lot, Rick came out and greeted me and took me inside to search the inventory. In no time at all, he was able to pull around front the exact style (extended sun roof) I was looking for, in the right color, plus it had even more features than I was looking for. I really feel I got a very modern vehicle for a very fair price. Rick was great to work with, and he was very knowledgeable about every detail of the car. He really took his time and was patient in explaining the technology features of the SUV and assured me if I have any questions about it, to just call or stop by and he or one of the staff members would be sure to assist me. Rick even introduced me to the service team members I would be dealing with when I called in for routine service. Wow, what customer service! Keith in finance was also very informative and helpful and I feel he really did a great job getting me the best finance deal. I had a great experience and I would recommend Frederick Motor Company to anybody! Keep up the great customer service focus - you don't encounter customer service like this, much anymore! More

I was very pleased with my experience at Frederick Motor Company! My husband and I were treated with the respect and professionalism one would expect from a successful, locally owned and operated business. Company! My husband and I were treated with the respect and professionalism one would expect from a successful, locally owned and operated business. Walter was very informative and made sure I understood everything about my new purchase. It is clear that Walter and Frederick Motor Company want to sell cars, not just one car as they are upfront and friendly from the time you walk on the lot until after you have made the purchase- even calling on my birthday to wish me a great day! I would buy again without hesitation and recommend Walter to all my car buying friends. More

On the Dealership website I asked for an 'eprice' on a Subaru WRX that I was interested in. Brandon Wilson responded promptly with a very good price. He made the car available for a test drive, let on a Subaru WRX that I was interested in. Brandon Wilson responded promptly with a very good price. He made the car available for a test drive, letting me know when he was available. I visited the dealership and went on a test drive in the car and Brandon was very knowledgeble about the car and it's features. The dealership personnel were all very courteous and friendly throughout my visit. At no time did anyone pressure me to purchase other products (warranties, etc). They made it clear what what products were available, but there was no high pressure sales tactics. It was a very good Dealer experience with friendly knowledgeble people. It was the best new car buying experience I have had by far (going back to 1988). More

My wife and I purchased a 2014 Fiesta from Mark Goldenthal this February, and he couldn't have been more helpful. He was knowledgeable about the car, he listened to what we needed, discussed optio Goldenthal this February, and he couldn't have been more helpful. He was knowledgeable about the car, he listened to what we needed, discussed options and models with us, gave his recommendation, and all without ever being pushy. We knew we would get the car we wanted, no regrets. He even took the time to set up the Bluetooth link on our phones! We left with a new car and felt 100% satisfied with the service we had received. We would definitely recommend the Frederick Motor Company, and Mark especially, to any of our family or friends who need a new car. More

I had an excellent experience at this dealership. Walter was extremely helpful, and went out of his way to make sure I understood everything, (this was the first car I bought on my own). All employees were was extremely helpful, and went out of his way to make sure I understood everything, (this was the first car I bought on my own). All employees were very friendly and helpful. Walter even helped me to pair my phone with the blue tooth system, since I had no idea what I was doing. Overall a very positive experience:) More

I had a very good experianse buying my 2014 Subaru Outback from this dealership. They were friendly and honest. they really tried to fix my old car. Outback from this dealership. They were friendly and honest. they really tried to fix my old car. More

Eric was an absolute pleasure to work with when we bought our Subaru Forester yesterday. He was informative and friendly, and was not pushy. He highlighted the vehicle's features during the test drive and in our Subaru Forester yesterday. He was informative and friendly, and was not pushy. He highlighted the vehicle's features during the test drive and informed us about all aspects of the car. The negotiation regarding price was never unpleasant and I never felt uncomfortable with the process. Eric was with us through every step of the purchasing process and we felt very comfortable working with him. As a woman, one of the things that I really appreciated with Eric is that since he knew that it was going to be MY car, he took my questions seriously and answered ME I've dealt with other car dealers in the past (not at Frederick Motor Company) who kept talking to my husband about the features of the car and pretty much ignored me. I would strongly recommend Eric for anyone purchasing a car at Frederick Motor Company. More

My car buying experience at The Frederick Motor Co was nothing short of outstanding. My salesman, Brandon, worked my issues very quickly and very professionally. I couldn't have received better service f nothing short of outstanding. My salesman, Brandon, worked my issues very quickly and very professionally. I couldn't have received better service from him or from anyone else for that matter. I explained to Brandon that I owned a Subaru many years ago and remember it being a very well built car (as I had kids in tow at the time) and always wanted to come back to check out the newer ones and I was completely sold after viewing the newest styles. I told Brandon that I didn't even need to drive this one because I had driven my first one for nearly 10 years with no major maintenance problems or issues! Kudos to Ashley in the Service Dept who took care of having both a trailer hitch and remote start installed in a day! She did a great job on taking care of the necessary arrangements in order to get the car back to me ASAP! And I mean well done and fast!!! I wish to thank everyone at The Frederick Motor Co who offered a kind word as I passed by or even offered to help in some way! Just a great organization all around, Thank you, Ron Antonio, Frederick, MD More

This experience was very good, everything went as planned and salesperson extremely attentive and helpful. All aspects of the transaction were handled professionaly and courteously. and salesperson extremely attentive and helpful. All aspects of the transaction were handled professionaly and courteously. More