
The Frederick Motor Company
Frederick, MD
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643 Reviews of The Frederick Motor Company
I’m very pleased with Andy Messer’s professionalism and commitment to make the customer happy. Also, I order my Ford Fusion and Andy took the time to keep me informed of the status of my car though out t commitment to make the customer happy. Also, I order my Ford Fusion and Andy took the time to keep me informed of the status of my car though out the enter process, submittal, assemble, delivery. Andy is accredit to his profession. More
Our recent experience with Walter Smith and the staff at The Frederick Motor Company was great. Although we knew we’d be buying a car within a week or so, we hadn’t decided on the exact car or dealership. The Frederick Motor Company was great. Although we knew we’d be buying a car within a week or so, we hadn’t decided on the exact car or dealership. How fortunate we were that we stopped by The Frederick Motor Company and Walter was the one to come out and greet us on that bitter cold day! He spent a great deal of time answering our questions, going for a test drive and answering more questions. After a second day of looking at cars at other dealerships, we returned the third day to purchase our Fusion from Walter. He took the time to explain all of the features and even introduced us to the Service staff. It’s rare to find a salesman (of any product) who is that knowledgeable and also interested in the customer. It was a great experience, and we would recommend those in the marker for a new (or used) car to visit the dealership and talk to Walter. More
From the first time I stopped at the dealership, Chris and the entire staff were very helpful and understanding of my wants and needs for trading in and purchasing (leasing) a new vehicle for my wife. The and the entire staff were very helpful and understanding of my wants and needs for trading in and purchasing (leasing) a new vehicle for my wife. They knew I was on a timetable and about 2 months out from purchasing. In that time, my situation changed in that my personal vehicle had been totaled in an accident and now I was in need of a car. Keeping my promise to my wife and replacing my own vehicle seemed to be impossible but the staff was very accommodating to my new needs. I fell for a CPO 2013 Ford Taurus Limited. Originally looking at a Ford Edge for my wife, about 3 days away from "go" time she changed her mind after seeing a commercial for the Subaru Forrester. Both purchased within a weeks time. The dealership was again great to work with and made the process painless. More
Perfect in every way! This is my fourth Subaru I have purchased from this dealer. I have never had a problem. Both sales and service departments seem perfect in every way. I will buy all of my cars from purchased from this dealer. I have never had a problem. Both sales and service departments seem perfect in every way. I will buy all of my cars from Frederick Motors in the future. Bob Davis More
This vehicle purchase was my second purchase from The Frederick Motor Company, and from Andy Messer. It was wonderful. As a full-time student I was nervous when looking to upgrade my starter car for some Frederick Motor Company, and from Andy Messer. It was wonderful. As a full-time student I was nervous when looking to upgrade my starter car for something still fuel and cost efficient but a little larger with four wheel drive, Andy helped me find the Escape that was perfect for me, and helped me find the best financing deal possible! Andy was really helpful in explaining different options of Escapes, and explaining the new features in my Escape. Overall, it was a wonderful experience. And though I don't plan to buy a new car anytime soon, when I do I will certainly go back to Andy at Ford Motor Company. More
We purchased a 2014 subaru outback from Richard Kleinota;Senior Sales Rep. for the Frederick Motor Company located in Ferderick, md.. The entire experience was a pleasureable event. Rick is a true Kleinota;Senior Sales Rep. for the Frederick Motor Company located in Ferderick, md.. The entire experience was a pleasureable event. Rick is a true profession, auto salesperson. He is polite and very knowledgeable about the cars he sells. At no time did we fell he was pushing us to purchase the Outback or any other car. His support staff was very helpful as well. When it is time for use to purhacse our next car; we will be contacting Richard Kleinota . We would highly recommend potential buyers to contact Rick Kleinota if he sells the car they are looking for. More
Doing business with Frederick Motor Company has been great. They seem more like family and less like a business to me. This is our second new purchase from Walter Smith. He has treated us with respect, great. They seem more like family and less like a business to me. This is our second new purchase from Walter Smith. He has treated us with respect, professionalism and the utmost care. I like that.............. I like that a lot. Ashley King makes me feel at home, she takes good care of providing the quality of work that needs done to the car and does her best to accommodate my schedule. Can't say enough about the both of them. More
We went to the dealership to replace our 2006 Corolla commuter car. We were interested in a Ford Focus. We were very pleased that the dealership had many to choose from. Chris Curry was very knowledgea commuter car. We were interested in a Ford Focus. We were very pleased that the dealership had many to choose from. Chris Curry was very knowledgeable about the Focus and understood our needs. We did not feel any pressure from him or the sales manager to buy anything. Chris and Pat worked with us from 10 am to 6 pm after we decided to buy a new focus and expedition. Chris has followed up since our purchase to make sure there was no issues. i have had bad experiences in the past with the service department but this experience with the sales department was flawless. More
Met salesman the night before to test drive and ended up buying the car the next day. Amazing service & very friendly! Definitely recommend buying a car here :) buying the car the next day. Amazing service & very friendly! Definitely recommend buying a car here :) More