The Frederick Motor Company

Working with Walter was great. He knows the product he sells very well. Of course when buying a car, you always want to get a better deal, but I think we did pretty good. sells very well. Of course when buying a car, you always want to get a better deal, but I think we did pretty good. More

Janie was extremely helpful in getting the price we wanted not only for the new car we purchased but for the trade in value of the car we were getting rid of. She was thorough in explaining the car bef wanted not only for the new car we purchased but for the trade in value of the car we were getting rid of. She was thorough in explaining the car before we left the lot and seemed genuinely interested in making sure we were happy with our purchase before we left. We had been to the dealership when she was not there and the man who helped us (I wont mention him by name) seemed the least bit interested in helping in any way and even had another sales person show us the car because we were not actually going to test drive it that night - we had just stopped in to look at the color. It was so nice to then have Janie to take care of the sale. In all honesty, they would have lost the sale if it had not been for Janie's positive attitude and genuine character. If you are shopping Frederick Motor Company do yourself a favor and ask for Janie Silbernagel! More

I visited the Frederick Motor Company earlier today to browse for a used small SUV-type vehicle. I did not intend to necessarily buy a car on the spot, but the right one was there and sales associate Sco browse for a used small SUV-type vehicle. I did not intend to necessarily buy a car on the spot, but the right one was there and sales associate Scott Rosenfeld was extremely helpful and knowledgeable throughout the entire buying process. His courtesy and personable service throughout the whole experience was refreshing and made everything completely stress-free. I would definitely buy here again given the choice, and if I ever have need to do so I will seek out Mr. Rosenfeld specifically. Another gentleman, Keith, was also quite helpful during the finance and title phases of the transaction, and was informative without putting any unnecessary pressure on me whatsoever to buy extra coverages or services. Thank you, Scott and Keith! I appreciate your professionalism. -Jonathan More

We went to Frederick Motor Company in search of a car that is suitable for recreational towing behind a motorhome. After reviewing the owner’s manuals of two manufacturers with our salesperson, Rick Klei that is suitable for recreational towing behind a motorhome. After reviewing the owner’s manuals of two manufacturers with our salesperson, Rick Kleinota, we decided one with a manual transmission best suited our needs. We wanted a number of options not usually found in dealers’ inventories, but Rick spent a considerable amount of time, even on his day off, to find a car that met our needs. During the search he kept us informed of his efforts, and when he found one, he offered us a great price. The finance department worked directly with our credit union to complete the necessary forms, saving us time and effort so that we were able to take delivery quickly. Rick gave us a thorough introduction to the operation of the car and its accessories and said that we could call him on his cell anytime with questions. He introduced us to the service manager who explained the service process. Everyone we met was enthusiastic about the cars they sell and about working for Frederick Motor Company. Since taking delivery, Rick has called to see if we have any questions or concerns. More

We Purchased a 2013 Subaru Crosstek and our experience with Walter Smith at The Frederick Motor Company was excellent. Walter was very patient in answering all of our questions and his knowledge was very with Walter Smith at The Frederick Motor Company was excellent. Walter was very patient in answering all of our questions and his knowledge was very helpful as we tried to make our decision. Once we decided he went out of his way and personally retrieved the vehicle we wanted fifty miles away on the same day. Great customer service and we would highly recommend Walter to anyone considering a new vehicle. More

This is the 2nd vehicle we have purchased from Rick. We have enjoyed our experience with Rick and would highly recommended Rick to our friends. have enjoyed our experience with Rick and would highly recommended Rick to our friends. More

We went in for a test drive. Left with a new Outback. Seriously not what we planned. But the experience was, dare I say, amazingly pleasant! And unexpectedly quick considering we traded in a vehicle and Seriously not what we planned. But the experience was, dare I say, amazingly pleasant! And unexpectedly quick considering we traded in a vehicle and got financing. As a boomer-aged customer, I've bought quite a few cars. This was the first experience I could describe without hesitation as being nice. For the record, Andy Messer is an engaging, nice, very informed sales guy. If you're in the mood for a "test drive" or purchase, I can highly recommend him and Frederick Motors. More

Brandon came out to assist us as soon as we arrived on the lot. He was very nice and helpful and took the time to work out a very good deal. He was very knowledgeable of the vehicles, and we were happy wi the lot. He was very nice and helpful and took the time to work out a very good deal. He was very knowledgeable of the vehicles, and we were happy with his assistance with the sale. We recommend Him to anyone looking to do business with Frederick Ford Motor Co. We bought a new Explorer XLT 4WD. We have delt with this dealer before and have had very good experiance with the service department. Never a problem. More

Roberto was Vvry responsive to inquiries and qick to respond. Provided all information requested and explained all elements. He actually went out to find the exact vehicle I was seeking since they didn respond. Provided all information requested and explained all elements. He actually went out to find the exact vehicle I was seeking since they didn't have it on their lot. Located the car in just 2 hours. Knowledgable and personable. Highly recommend both Roberto and this dealership - which is family owned and operated with the owner on the floor every day. Grat experience compared to some other dealerships I've been to in the past. More

Working with Rick was fun, he took us out so I could test the car. Answered all our questions. Gave us what I wanted and what was best for what we were looking for. If we need a car again we would return to the car. Answered all our questions. Gave us what I wanted and what was best for what we were looking for. If we need a car again we would return to him. More