The Frederick Motor Company

The dealer is not part of the USAA buying service. I came in and asked if they would honor the USAA target price, Rick asked if they did what was my intent. I answered I would buy the vehicle. The MSR came in and asked if they would honor the USAA target price, Rick asked if they did what was my intent. I answered I would buy the vehicle. The MSRP for the GT Mustang I was interested in was $44,715 the USAA target price was $38,773. They accepted the USAA price and I purchased the Mustang the next day. No deposit was needed and it was hassle free. Thanks for making this an easy experience. More

What I liked best was knowledge of the product and attention to his customer without being pushy . Also knowledge of financing and appreciation of what one can afford or not afford. attention to his customer without being pushy . Also knowledge of financing and appreciation of what one can afford or not afford. More

Excellent customer service and follow through from a top flight organization and staff. We will buy all of our cars here and use them for service. flight organization and staff. We will buy all of our cars here and use them for service. More

Exceptional, professional, and personable. This describes our experience with the dealership and more importantly our Salesperson, Walter Smith. This was our first experience with this dealership describes our experience with the dealership and more importantly our Salesperson, Walter Smith. This was our first experience with this dealership and with over 30 years of experience buying a new vehicle, we have never been treated with such respect and courtesy. Amazing experience and we will certainly recommend to our family and friends. More

Helpful without being pushy. Friendly staff. Organized. Communicates that service and satisfaction is very important to them. Definitely recommend for new car purchase. Did NOT pester me about purchase wh Communicates that service and satisfaction is very important to them. Definitely recommend for new car purchase. Did NOT pester me about purchase which is important to me. More

Scott's professionalism is the best in the business. We actually had an enjoyable car buying experience and will recommend him to all of our friends. He took care of us throughout the entire process. We actually had an enjoyable car buying experience and will recommend him to all of our friends. He took care of us throughout the entire process. Scott will be the first person that we call when we purchase our next vehicle. More

We had a positive experience and were able to get the car we wanted. The communication was adequate and complete. The staff was courteous and professional. car we wanted. The communication was adequate and complete. The staff was courteous and professional. More

Customer service was excellent. Chris Curry was very proffesional and he followed up by calling after a few days to make sure we were still satisfied. I will tell all myfriends about the excellent serv proffesional and he followed up by calling after a few days to make sure we were still satisfied. I will tell all myfriends about the excellent service. More

I have purchased about 4 cars in my life... all from carmax or a private sale. I have never wanted to go into a dealer and buy a car, because i have pulled up multiple times just for service and 3 peop carmax or a private sale. I have never wanted to go into a dealer and buy a car, because i have pulled up multiple times just for service and 3 people try to sell me a car before i reach the door. I was expecting the same when i went to the Frederick Motor Company, but was greeted by Walter and the whole experience was easy and got exactly what I wanted. I had already began talking with Koons and Jerry's Ford through email, but i did not feel like it was a big deal to them. I would write an email and they would write back 2 days later and i was directed to and contacted by several people and did not have a dedicated person to help me out. Walter helped out a lot and was very knowledgeable. I didn't have time to ask any questions, because he had already answered them. He was very patient, and would recommend him to anyone. He went out of his way to make sure i got what i wanted and knew how everything worked. More

Andy was awesome! We are definitely recommending him to family and friends who are looking to purchase a new car. Everyone went above and beyond to make our experience quick and painless. family and friends who are looking to purchase a new car. Everyone went above and beyond to make our experience quick and painless. More