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The New Babylon Honda
West Babylon, NY
5,310 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,310 reviews
July 31, 2022
I have been going to B Honda for 30 years. With Gary selling and Atlantic buying the feeling of trust has gone out the window. If Reid (service) said I needed something I did it. Now I will n With Gary selling and Atlantic buying the feeling of trust has gone out the window. If Reid (service) said I needed something I did it. Now I will need to find a new place for service. Sad actually. More
by PRPICTURES
Verified CustomerEmployees Worked With
Nicole Nazario
July 28, 2022
After three lenghy visits to this dealership i finalized a deal on the third try I waited in dealership for over 4 hours and when it everything was signed and i was about to leave with car i purchased (in a deal on the third try I waited in dealership for over 4 hours and when it everything was signed and i was about to leave with car i purchased (including a full warranty for $2000. I was told there was only one (1) KEY for the car I purchased I went to the managers office and it was Robert Pucci and I asked him when I would get the second key He said in a very rude and angry manner " I am not going to get you a second kay because it would cost me $200. and I already took money off the price of the car " I said so I am being punished for getting a good deal. He was rude, nasty and offered no solution. I will never recommend this honda dealer to anyone because of the rudeness of this very unprofessional manager It really ruined the who car experience. Train Mr Pucci in some customer service. More
by sophia
Employees Worked With
Robert Pucci, Yomeri Lopez
July 28, 2022
Yesterday after finalizing my purchase i was extremely upset with the sales manager s reaction when I requested he furnish the necessary 2nd key I was only given one key. I wrote a very negative review o upset with the sales manager s reaction when I requested he furnish the necessary 2nd key I was only given one key. I wrote a very negative review of just the sales manager but i want to add that the experience was otherwise positive my sales rep was great my finance manager was great and overall the experience was good. More
by sophia
Employees Worked With
Yomeri Lopez
July 22, 2022
Service center was very friendly, polite and went over everything in detail. They were able to address some additional needs and completed the work in a timely fashion. everything in detail. They were able to address some additional needs and completed the work in a timely fashion. More
by MCASTELLWFPB
Employees Worked With
Vanessa Gonzalez
July 22, 2022
Service person was extremely nice. It took 2 hours for an inspection because they had to send the car to get a stickers. Service person reassured me twice that the car was being inspe It took 2 hours for an inspection because they had to send the car to get a stickers. Service person reassured me twice that the car was being inspected which was very thoughtful . More
by DE
Employees Worked With
I don’t recognize these people.
July 21, 2022
Very Hot day, Honda team took care of oil change and NYS inspection. Advised me of mechanical maintenance work needed but no sales pressure. inspection. Advised me of mechanical maintenance work needed but no sales pressure. More
by MICFITZ1
Employees Worked With
Vanessa Gomez, service department.
July 17, 2022
Disappointed to say the least. Original offer was 17.5% over MSRP. 0r $4400 over list. Ultimately ordered an intransit car and agreed to pay 12% over list. $500 deposit Signed a Original offer was 17.5% over MSRP. 0r $4400 over list. Ultimately ordered an intransit car and agreed to pay 12% over list. $500 deposit Signed a deal but dealer refused to give copy of purchase order. Allowed to take a picture of purchase order. When I went to dealer for delivery, finance manager said I needed to pay $2000 more than agreed upon. When I showed him document I printed from phone picture he through it back at me saying "that not worth anything". Talked to salesperson and he explained deal to finance manager and ultimately paid price originally agreed. ..... ie 12% over list. Finance manager made me sign the document that showed that price was negotiated. "Company Policy." Never done this before. Additionally, when we initially talked about leasing, salesperson stated that there was no interest rate in a lease. When I explained to him that the money factor was the interest rate (multiply factor by 2400 for interest rate), he told me I did not understand leasing and repeated there is no interest rate in a lease. Could not get out of there faster. Why did I go to another Honda dealership....the first dealership was charging 35% over list and refused to come down lower than 30% over list. I needed a car immediately due to my previous Honda being stolen and paying too much for my rental. I have owned Hondo for over 30 years, and they are dependable. I understand supply and demand but this process is unacceptable and left a terrible taste in my mouth. I would have rated 0 but you dont allow that. More
by jamesfwagner
Employees Worked With
Kelvin Peralta, Yomeri Lopez
July 16, 2022
I am pleased to say that Phil Delaney and Nicholas Fenton are tremendous assets to Babylon Honda! They couldn’t have made me feel more at ease are tremendous assets to Babylon Honda! They couldn’t have made me feel more at ease More
by matteo44
Employees Worked With
Phil Delaney, Nicholas Fenton
