The New Babylon Honda

Fenix was on top of his game, and I like dealing with people that know what's happening. He got me processed in quickly and brought my paperwk to me when the repair was finished. I got there for a 7:30 a people that know what's happening. He got me processed in quickly and brought my paperwk to me when the repair was finished. I got there for a 7:30 appointment and left at 9:30 with my front brakes completed, I thought it was gonna be much longer cause there were about 6 cars ahead of me. THANK YOU HONDA More

Very clean and the staff is friendly. Waiting area is comfortable. Wait isn’t too long Waiting area is comfortable. Wait isn’t too long More

Vanessa was awesome…was super helpful and was aware of time and schedule Absolutely 100% above and beyond-Vanessa time and schedule Absolutely 100% above and beyond-Vanessa More

Salesman Tim was very helpful and everyone there is very nice. The car is awesome! nice. The car is awesome! More

Fenix is a top-notch representative for this Service Center. He is knowlegible and kept me informed throughout. He is an asset to the company. Center. He is knowlegible and kept me informed throughout. He is an asset to the company. More

They are look out for your best interest and don’t take advantage of you. The staff is top notch! advantage of you. The staff is top notch! More

Amazing service at Babylon Honda. Always go above and beyond. Very happy with the service every time I bring my car. Always go above and beyond. Very happy with the service every time I bring my car. More

Staff is always polite and thorough. Kept me apprised of the status of my service . Kept me apprised of the status of my service . More

I’m a long time Honda own. Over the last 18 years I owned nothing but Hondas, around 7 in total. I just to let you know how disappointed I was with Babylon Honda service I just Over the last 18 years I owned nothing but Hondas, around 7 in total. I just to let you know how disappointed I was with Babylon Honda service I just experienced today 3/12/22. Took our 2017 Honda CR-V for oil change, tire rotation and NYS inspection today car has only 26,000 miles on it. Got a text from Babylon Honda stating the car needed additional work within 15 minutes of dropping it off. Called them up and spoke to Steve Ferchak, the service advisor, and he stated they heard squealing coming from brakes and in order to pass inspection we need a $300 front brake job. We never heard the brakes squealing and never felt that brake pedal going down nor any issue with stopping the car. We told them not to do the the brakes and not do the inspection either. Steve informed since his paperwork said do inspection we had to pay for and that we failed the inspection do to front brakes being worn out. He told us if we didn’t pay they wouldn’t release the car back to us even though they didn’t do the inspection. We have a regular mechanic that we use for all repairs and took the car to him. He told us the brakes were low and shouldn’t have caused an inspection failure, he also said Honda should have provided a failure notice from NYS inspection stating the car failed. We were not given that by Honda service. Basically Babylon Honda Service tried to rip us off for two inspections and a $300 brake job that our mechanic said should be around $200 dollars. Of course, different services stations have different hourly rates. The bottom line is we didn’t need a brake job and had to pay for 2 inspections. Babylon Honda is just trying to rip off customers. Will never go back to Babylon Honda for service of our cars and wouldn’t recommend them, as they are going to rip you off. One additional point: since 2011, all Honda CR-V come from the factory with fully synthetic oil. When we looked at our receipt, Babylon Honda replaced the oil with regular non synthetic oil. One would think they would replace with the mfg recommended oil. Now I need to look at replacing the oil since they put in the wrong oil. It will not harm the engine but it is the point that Babylon Honda is not replacing the car with the correct type of oil. More

The salesman Nick that helped me was very nice and patient. He seemed new and I appreciated him making sure I received all the answers I had. He did a great job. Very friendly. I had to wait quite a patient. He seemed new and I appreciated him making sure I received all the answers I had. He did a great job. Very friendly. I had to wait quite a while to sign my leasing paperwork and he kept me Company. I love the car. I never leased before and was just alittle upset about how much money I still had to put down even though I traded in a truck. The dealership was very nice. If you are looking for a Honda. Ask for Nick he did a great job. Not pushy just helpful. I don’t like pushy. More