
The New Babylon Honda
West Babylon, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Phil Jules and Anthony were amazing! Made it possible to get the car I wanted . get the car I wanted . More
Tim was very patient and kind. He listened to my needs He was willing to let me test drive 3 cars before I selected one He was willing to let me test drive 3 cars before I selected one More
Service took a bit longer than anticipated, but better than I experienced at other dealerships. Tires were a bit pricey but worth the convenience. The service advisor, Kasandra was friendly and informativ than I experienced at other dealerships. Tires were a bit pricey but worth the convenience. The service advisor, Kasandra was friendly and informative. Overall a good experience. More
Needed door handle replaced under Honda Care warranty. Dropped off for expected 2 hour job - called 6 hours later being told they ordered the wrong part but they would get the right one next morning and Dropped off for expected 2 hour job - called 6 hours later being told they ordered the wrong part but they would get the right one next morning and complete it. Ultimately they installed new handle, but (1) did NOT rekey the new lock cylinder to match existing keys and (2) charged me $35 for a little rubber nub. These 2 items remaining how they are do not constitute repairing the car to the original manufacturer standard. Spoke to Steven who tried to advise me that they're a franchise and not actually associated with Honda Care. Was told that they "could not" key the locks appropriately. When I went to pick up I confirmed with cashier that they do in fact rekey locks there. Left a message for their service manager, have not received call back. I am escalating up through Honda. I'd assume if the dealership won't honor the Honda sponsored service plan then Honda wouldn't want them selling Honda cars. More
The service in my opinion took to long. The mechanic forgot to reset my oil %. Also an item is missing from my car. I asked Steve the advisor he called the mechanic and the mechanic stated he didn’t see forgot to reset my oil %. Also an item is missing from my car. I asked Steve the advisor he called the mechanic and the mechanic stated he didn’t see the item. It was right in the area he was working. The advisor Steve wasn’t pleasant on his response.And didn’t seem to care. Overall the experience didn’t go well! More