The New Babylon Honda

The salesman that sold me the car promised me "free" oil changes for year service center said they could not find it in the computer--I had a coupon for a free car wash--and said they would send voucher via changes for year service center said they could not find it in the computer--I had a coupon for a free car wash--and said they would send voucher via email-we have never received this. More

Always a pleasure working with the people at Babylon Honda! I’ve been dealing with them for years! I wouldn’t go anywhere else to purchase my Honda! Nor would I go anywhere else to service my Honda with Honda! I’ve been dealing with them for years! I wouldn’t go anywhere else to purchase my Honda! Nor would I go anywhere else to service my Honda with Fenix! I told Phil exactly what SUV I wanted, and Phil got the exact SUV that I asked for! More

Excellent customer service. We have been going to Babylon since we purchased our Honda in January 2020. The technician Steven that has handled our check in on several occasions is a pleasure to deal Babylon since we purchased our Honda in January 2020. The technician Steven that has handled our check in on several occasions is a pleasure to deal with. We will keep coming back. More

Great service But the waiting room is in dire need for Great service But the waiting room is in dire need for new furniture the chairs are worn out it’s kinda embarrassing to see hope they invest in so Great service But the waiting room is in dire need for new furniture the chairs are worn out it’s kinda embarrassing to see hope they invest in some new furniture before my next oil change More

Understaffed. There was one advisor who checked in customers and she was great, otherwise I would give one star. unfortunately I don’t know the young lady ‘s name who took care of me, she did as much customers and she was great, otherwise I would give one star. unfortunately I don’t know the young lady ‘s name who took care of me, she did as much as she could. There wasn’t any acknowledgement from anyone else. This is how it had always been at this shop. More

Horrible communication, takes 3 days for advisor to call back with an update. Tried to take advantage of me due to situation out my control. Estimate was over a $1000 until I got my insurance involved then back with an update. Tried to take advantage of me due to situation out my control. Estimate was over a $1000 until I got my insurance involved then it became $600. Based on this horrible service experience I will be choosing another brand when my lease is up. Honda makes a good product but when things go wrong you should provide quality and trustworthy service. More

Prompt courteous service, my first oil change went very smoothly. I made an appointment, dropped off my Pilot, it was ready in no time at all. smoothly. I made an appointment, dropped off my Pilot, it was ready in no time at all. More

Great service with constant updates and solution oriented, friendly client focused people. The woman who served us was very efficient, friendly and knowledgeable and the other colleagues took very g oriented, friendly client focused people. The woman who served us was very efficient, friendly and knowledgeable and the other colleagues took very good care of our needs. More

Staff is courteous and professional. Very good service. Everyone was helpful. My salesman kept in touch to update throughout the process. This is our 4th vehicle from this dealer. Will continue to use Everyone was helpful. My salesman kept in touch to update throughout the process. This is our 4th vehicle from this dealer. Will continue to use them. More

At first I had a bad experience after being sold a vehicle at a very horrible price but after negotiating with basically every single department in there. The sales manager and the second salesman I w vehicle at a very horrible price but after negotiating with basically every single department in there. The sales manager and the second salesman I worked with were awesome as well as the finance manager even after waiting for six hours. More