The New Babylon Honda

As always, Steven was attentive, kind, and honest about hat was happening with my car, and went above and beyond to make sure I was updated about its progress. hat was happening with my car, and went above and beyond to make sure I was updated about its progress. More

I am very happy with the help i got from Timmothy and his manager Anthony. They were very kind and helpful to making me understand all my questions and concerns. They deserve more than 5 stars. manager Anthony. They were very kind and helpful to making me understand all my questions and concerns. They deserve more than 5 stars. More

Excellent service Thaddeus made the process of buying a new car so easy and fun. Thaddeus is an amazing salesman and because of him I will always return to Babylon Honda. new car so easy and fun. Thaddeus is an amazing salesman and because of him I will always return to Babylon Honda. More

Fast and efficient. I dropped my car off for an AC issue and had it back the next morning in time to get to work. There were no surprises about cost of service. and had it back the next morning in time to get to work. There were no surprises about cost of service. More

I'm a returning customer who has been very satisfied with Phil Harvey. So satisfied that i followed him to North Shore Honda. I'm so glad he's back. I'm a long time customer of Babylon Honda. He made my las Phil Harvey. So satisfied that i followed him to North Shore Honda. I'm so glad he's back. I'm a long time customer of Babylon Honda. He made my last lease purchase very easy by assigning Lenny to my contract. More

The service by the entire staff was amazing, especially Sarah Paul. She was quite patient and answered all of my questions. I am so glad that I made the choice to use Babylon Honda-again1 Sarah Paul. She was quite patient and answered all of my questions. I am so glad that I made the choice to use Babylon Honda-again1 More

The service center staff was knowledgable and efficient. They were also very prompt with check in. The waiting room was clean and comfortable. Thank you They were also very prompt with check in. The waiting room was clean and comfortable. Thank you More

Rarely have I encountered a business as eager to separate their customers from their wallets as Babylon Honda's Service Center. Unlike most other businesses that charge a diagnostic fee to gauge the need fo their customers from their wallets as Babylon Honda's Service Center. Unlike most other businesses that charge a diagnostic fee to gauge the need for service, (Babylon Honda's is currently $150 per issue), they don't waive those fees in the event that the customer elects to make the suggested repairs. This dismissive attitude toward their customers' financial interests also appears to extend to their communications with those they purport to serve. We dropped our vehicle off during the afternoon for a 8:15am appointment the following day, but were unable to obtain a diagnosis until nearly 5pm that day because our assigned Service Manager was off and no one else was authorized to speak to us on his behalf. For this reason, nothing could be done until the following day - when, after much debate, it was agreed that the "repair work" would be confined to turning off the automatic door switch in order to disable the sensor's alarm. The charge: $488 for three diagnoses and NYS Sales Tax. Had we elected to make the recommended repairs to our 17 year-old Odyssey's doors and evaporator canister assembly, we would have been charged more than $3,600 - arguably more than the vehicle is worth. This, despite the fact that one of the required parts was on backorder and its delivery date, uncertain. Suffice to say, this experience has not only tainted our opinion of Babylon's Honda's Service, but is causing us to rethink our relationship with its Sales department, where we have been loyal customers for several decades. More

The service at this place was amazing. Thanks to Thaddeus and everyone else who helped with my new car purchase. I’m loving my new car. and everyone else who helped with my new car purchase. I’m loving my new car. More

Great experience...Lenny was excellent to work with during the entire process. I would highly recommend using this dealership for my family and friends. Thanks during the entire process. I would highly recommend using this dealership for my family and friends. Thanks More