
The New Babylon Honda
West Babylon, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,318 reviews
Customer service gave incorrect information.Tired had a Customer service gave incorrect information. Tired had a nail in it, customer service said no appointment needed. When I got to the deal for repair t Customer service gave incorrect information. Tired had a nail in it, customer service said no appointment needed. When I got to the deal for repair they could. It help me,. Made an appointment for next day. More
Fenix is very polite, professional and caring. Whatever problem I presented to him he took it serious and did what he could to solve it. problem I presented to him he took it serious and did what he could to solve it. More
Love My new Honda Ty Dana for being committed to finding me a great deal and providing excellent and attentive service.The store provided a safe and comfortable setting. Great Experience me a great deal and providing excellent and attentive service.The store provided a safe and comfortable setting. Great Experience More
Very helpful and worked hard to get me the best deal, would refer others. Process was smooth and I am very happy and satisfied with my purchase. would refer others. Process was smooth and I am very happy and satisfied with my purchase. More
Babylon Honda is the best. Service is very quick, and all employees are so pleasant. I'm giving everyone a 5 star review. In all the years we have been customers of Babylon Honda, everyone was great .Cle all employees are so pleasant. I'm giving everyone a 5 star review. In all the years we have been customers of Babylon Honda, everyone was great .Clean bathrooms and waiting rooms More
Rodney was great, but I was there for over 3 hours and wasn't even offered a bottle of water! I'm also disappointed with how long it's taking for my lease return payment to be made and my vehicle to be re wasn't even offered a bottle of water! I'm also disappointed with how long it's taking for my lease return payment to be made and my vehicle to be returned. I bought my new vehicle over 2 weeks ago and my final payment on my lease is due by August 21st and the payment has not been submitted yet by Honda. I would feel much better knowing that all payments have been satisfied as I'm concerned that something will be paid late and my IMMACULATE credit score of 884 will be tarnished. More
Fenix does an outstanding job explaining exactly what is needed and why. I never trusted dealerships for service; but Fenix has always been straight with me and provide accurate information. No BS. Work was needed and why. I never trusted dealerships for service; but Fenix has always been straight with me and provide accurate information. No BS. Work was performed in a very timely manner; no complaints. However, when I purchased my 2016 Pilot it came with free NYS inspections for as long as I own it. With the recent sale of Babylon Honda, the Atlantic group unilaterally discontinued free NYS inspections. I believe the inspection stickers cost $3 and they are doing most of the inspection points that come with the oil change & free inspection-- except for emissions. Any issues found would have been fixed by the dealer at that time. I was given a "goodwill" no charge inspection this time. I'm sure there will be more changes from the Atlantic group and I hope they retain dba -Babylon Honda Service. More
Everyone was nice while is was waiting for my car to be serviced, but it took longer than I expected. The service area could have had at least provided cold bottled water to drink because I had to wait so serviced, but it took longer than I expected. The service area could have had at least provided cold bottled water to drink because I had to wait so long. More
I would definitely recommend this Honda dealership. A little slow for just an oil change, but other than that it was fine. I understand due to the covid rules it has to be this way. A little slow for just an oil change, but other than that it was fine. I understand due to the covid rules it has to be this way. More
Warranty Repair There were two issues, one was a part that was kind of defective on the vehicle and the other was the acc was not working. Originally the incorrect p There were two issues, one was a part that was kind of defective on the vehicle and the other was the acc was not working. Originally the incorrect part was either ordered or received and the service rep was very apologetic and said the part was coming overnight and he would contact me. It did and he did and the repair was completed the very next day. As far as the adaptive cruise control. It was repaired the first time I brought the vehicle in. Overall I was very satisfied with the experience. The part being wrong, things happen.... This is where I will bring my new vehicle in for service in the future. More