The New Babylon Honda

Service oil change first one Well I was under the impression that my first oil change was at no charge so I’m overdue but still it was my first one and I was charged and when I wa Well I was under the impression that my first oil change was at no charge so I’m overdue but still it was my first one and I was charged and when I was told it was because it’s maintenance needless to say no matter what I said I was still charged I am very disappointed and will go elsewhere from now on More

excellent service came in for NY state inspection and oil change.Steven Ferchak was extrordinarily helpful. He realized that although i obtained my lease from Bayshore came in for NY state inspection and oil change.Steven Ferchak was extrordinarily helpful. He realized that although i obtained my lease from Bayshore Honda i was still eligible for free oil change . Thank you Steven for your thoughtful attention. Made my day. More

Recall on air bag inflator I was there almost 3 hours but the waiting room was comfortable and I watched HGTV which I like. The center is very professional and I was impressed I was there almost 3 hours but the waiting room was comfortable and I watched HGTV which I like. The center is very professional and I was impressed on how polite and efficient all the workers were. More

Salesperson was phenomenal Sergio was the best salesperson you could ask for. He asked what I wanted and needed and responded with just that. He didn't upsell me knowing I would Sergio was the best salesperson you could ask for. He asked what I wanted and needed and responded with just that. He didn't upsell me knowing I would have left. I had done my research beforehand and knew the exact vehicle I wanted. He showed me that vehicle and explained each feature painlessly (even ones I did not know). We took a test drive even though I had driven it at other Honda dealerships and talked me through scenarios and features (inclement weather, the dashboard, radio, etc). We got back and discussed numbers. I knew my comfortable payment (from haggling other dealerships) and he met it. The only tedious part was meeting with the finance guys. The paperwork took 4 hours AFTER agreeing. The car was delivered and I drove off. The next day I had technical issues with explaining features and Sergio came to my job and helped me out after I couldn't figure it out over the phone. He called a few days later just to touch base and see if I was doing well with the vehicle. I would 100 percent refer anyone to him. More

Repair Awesome service just wish prices were a little lower. Since been going also had good service. But yesterday I think it’s time to put the heat on in th Awesome service just wish prices were a little lower. Since been going also had good service. But yesterday I think it’s time to put the heat on in the waiting area , I was cold sitting there. More

Great service! I was looking to buy a 2019 Honda Ridgeline. I wanted to try Babylon Honda because it is fairly local . Joe DiLeo was the salesperson to help me out. I was looking to buy a 2019 Honda Ridgeline. I wanted to try Babylon Honda because it is fairly local . Joe DiLeo was the salesperson to help me out. Very friendly and we were able to reach a price I was happy with. I know Honda has a great reputation but now I know where to go for great service too. Their service department is also excellent! Thanks Joe! More

long oil change wait time Went in for an oil change , it took longer than normal today was 1 1/2 hours, don't know why , but the service good here so I keep coming here. Went in for an oil change , it took longer than normal today was 1 1/2 hours, don't know why , but the service good here so I keep coming here. More

service easy appointment. fast service. my only disappointment is that the 'new Babylon honda' will no longer be honoring the agreement from the 'old Babylon easy appointment. fast service. my only disappointment is that the 'new Babylon honda' will no longer be honoring the agreement from the 'old Babylon honda' to include free inspections. that was a very nice perk that would keep customers coming back at least once a year. sad that your new dealership won't honor that More

Service advisor in tune to my car's needs as always, my car's service is conducted to make sure I have no issues between oil changes. if anything is marginal Fenix knows I like to be proactive as always, my car's service is conducted to make sure I have no issues between oil changes. if anything is marginal Fenix knows I like to be proactive & do the repair before it becomes an emergency. Example: changing the battery before I would get stuck somewhere. More

John and his team very very attentive and took the time to g John and his sales team is very knowledgeable and very attentive. They took the time to guide me through the process and had exceeded our expectations John and his sales team is very knowledgeable and very attentive. They took the time to guide me through the process and had exceeded our expectations. More