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The New Babylon Honda
West Babylon, NY
5,310 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,310 reviews
August 29, 2019
A bit inconvenient I was just there Monday for some routine inspection and oil change maintenance. Yesterday discovered a problem and scheduled an appointment for this m I was just there Monday for some routine inspection and oil change maintenance. Yesterday discovered a problem and scheduled an appointment for this morning. I was informed that the part I required needed to be ordered after waiting for about 2 hours. I have to return tomorrow to wait for an additional two to three hours while the work gets done. It would have been nice had they offered a loaner car for the inconvenience, but thankfully my repair should be covered under my warranty. I truly hope it actually is. Will see tomorrow More
by dkrn18
Verified CustomerEmployees Worked With
Brian
August 29, 2019
Service was excellent Service advisor Reed Cronin did a excellent job at looking at pass service history of vehicle and was repaired in a timely manner. Couldn't be happie Service advisor Reed Cronin did a excellent job at looking at pass service history of vehicle and was repaired in a timely manner. Couldn't be happier. Thanks. More
by MAGGTA52
Employees Worked With
Reed Cronin
August 29, 2019
Forgotten Appt I was called by the mgn. of the dealership 3 days after leasing my new CRV. I was told that the computer in my car needed to be updated. I was asked I was called by the mgn. of the dealership 3 days after leasing my new CRV. I was told that the computer in my car needed to be updated. I was asked if I could bring the car in the next day to make the necessary adjustments. I was told that the service department would be notified to expect me at 1pm. When I showed up on Tuesday at 1pm the service department didn't have me on the schedule nor did they know anything about the update that needed to be done. They did however inform me that there was a recall on my car, which I picked up 3 days earlier. How is that possible, & why would they lease a brand new car without taking care of the recall before leaving the showroom. I was told the part needed to be ordered & they would call me as soon as it arrives so I could make an appt at that time. How does that happen & why did I waste my time arriving for an appt that I obviously did not have. First time dealing with this dealership & if they want to keep me as a customer they better get there act together. More
by Linda G
Employees Worked With
Joe Dileo, Sales
August 29, 2019
Horrible Town of Babylon Honda - I would not recommend anybody in the town of a Babylon or in the U.S. to buy a car from them- They are professional crooks the Town of Babylon Honda - I would not recommend anybody in the town of a Babylon or in the U.S. to buy a car from them- They are professional crooks they took advantage of my 75 year old mom - Told her they will give her 10k for her car she traded in. Yes they did not give her the 10K. They told her the check was in the mail, she gave them the car on August 9 so until August 26 no check at all for the car, after 6 calls– three managers (Joke) I spoke to all of them, they all say the same thing, we will call you back, I have the names of everybody I spoke to with times. - I went there to get check for my mom the same accuses the treasure is out- I told them my mom wants the car back - They said they sold. They are beyond incompetence no customer service. And yes my mom got a check on the 27th in the amount is $8300 they are liars do not believe anything they say. More
by CRI331
Employees Worked With
No Name
August 28, 2019
Vehicle purchase Rodney was friendly, helpful, and more than willing to help me through the process of purchasing my new vehicle. I would recommend him to others Rodney was friendly, helpful, and more than willing to help me through the process of purchasing my new vehicle. I would recommend him to others More
by TRACYLEFTIE
Employees Worked With
Rodney Hassell
August 27, 2019
Great Service Needed a major service with some other items and a loaner car. Steve F was great and made it all happen seamlessly !i I was very satisfied ! Needed a major service with some other items and a loaner car. Steve F was great and made it all happen seamlessly !i I was very satisfied ! More
by JOHN.MCPHILLIAMY
Employees Worked With
Steven Ferchak
August 27, 2019
My new car I just want to thank Thaddeus Brewer for all his help. He explained everything to me from start to finish. This is my third car I got from you guys. I just want to thank Thaddeus Brewer for all his help. He explained everything to me from start to finish. This is my third car I got from you guys. I also been using your service department since 2003 and they always treating me well. Thaddeus is very out going guy he will answer all your questions. Thanks again for everything. More
by Nickyboy68
Employees Worked With
Jessica also took care of me, Thaddeus Brewer
August 27, 2019
Wonderful place to be From the moment I pull up to the moment I leave my experience is always wonderful. Everyone is always friendly, efficient and helpful. I have never be From the moment I pull up to the moment I leave my experience is always wonderful. Everyone is always friendly, efficient and helpful. I have never been to a place of business where there is so much potential for a fight, argument or disagreement and never even experienced a misunderstanding. All customers are treated with respect at all times. More
by JSAVAGE222
Employees Worked With
Rob from service
August 25, 2019
amazing service brian was very helpful. my oil change was quick and not pricy. thank you again for everything i will be back again to do oil brian was very helpful. my oil change was quick and not pricy. thank you again for everything i will be back again to do oil More
by JACKIEDIAZ3825
Employees Worked With
brian cajigas
August 25, 2019
Great experience! I got approved quick and everything was done in one day. I was nervous as it was my first car ever. I drove off with a peaceful mind. I got approved quick and everything was done in one day. I was nervous as it was my first car ever. I drove off with a peaceful mind. More
by RJTRINIDAD
Employees Worked With
Omar, Sergio Redondo
