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The New Babylon Honda
West Babylon, NY
5,303 Reviews
Babylon Honda Service Center has developed a Fully State-Of-The-Art Service and Parts Facility 3/4's of a mile North of our Showroom at 100 Evergreen Street. Our Customers are treated to a Luxury Customer Lounge, Express Maintenance Service without an Appointment, a Huge Honda Parts Inventory, ASE Certified Fully Trained HONDA Technicians, Extended Convenient Hours, Free WIFI and Coffee, Competitive Price Matching w/ Honda Dealers, Valet Greeters, along with a Friendly / Professional Staff in a Modern Facility with over 30 Service Bays to accommodate ALL of your HONDA Repair and Maintenance Needs. WELCOME TO THE FINEST HONDA SERVICE ON LONG ISLAND AT OUR ELITE EXPRESS SERVICE CENTER !!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 5,303 reviews
July 03, 2019
Salesman made misstatements I bought a car this year from Babylon Honda and found that the salesman misstated facts. I had just come over from 3 Toyota leases where manufacturer I bought a car this year from Babylon Honda and found that the salesman misstated facts. I had just come over from 3 Toyota leases where manufacturer gives 2 years free basic maintenance, and asked the salesman what Honda gives, and was told that they give 1 year free basic maintenance. I also asked about various issues that I had heard about CRV engine problems, and the salesman was evasive. I decided to lease the car and was given a price through Honda finance. When returned to finalize and pick up the car, I was told that they financed the car through a credit union and not Honda Finance without ever consulting me. I have excellent credit. It was too late for me to back away and the salesman stated that I would have no problem paying online, which turned out to be false. When I returned to Babylon honda for my first service, I was then told that they don't give any free maintenance. When I approached the dealer, he just said the same thing and didn't even approach his salesman. Obviously, once Babylon Honda makes a sale, they no longer care about their customers. I would be wary about ever buying from them again and with a lease, I will need to buy again, so they have lost a customer. More
by ToyS1
Employees Worked With
Michael David
July 03, 2019
Your staff is professional, courtesy and patient. Dealing with Babylon Honda for over 20 years and it has always been a positive experience. They are efficient, pleasant, helpful and above all patien Dealing with Babylon Honda for over 20 years and it has always been a positive experience. They are efficient, pleasant, helpful and above all patient. They are always willing to explain exactly what is needed in the way of repairs. More
by LPLANTE33
Verified CustomerEmployees Worked With
Orlando, Fenix Villar, John McGuire
July 03, 2019
New Accord Salesperson Michael and sales manager John are true professionals and made the whole process easy plus we got a great deal we couldn't be happier. Salesperson Michael and sales manager John are true professionals and made the whole process easy plus we got a great deal we couldn't be happier. More
by WRP166
Employees Worked With
Michael , John Liggio
July 02, 2019
Awesome I was received with open arms. The young women that help me get an oil change and Justin inspection was amazing. She made me feel at ease and she was I was received with open arms. The young women that help me get an oil change and Justin inspection was amazing. She made me feel at ease and she was attentive. I believe her name is Chrissy. More
by EJVALENTIN1972
Employees Worked With
Chrissy..
July 02, 2019
New car Had a great experience with this dealership. Would highly recommend when buying a new car. I worked with Thaddeus. He was in constant contact with Had a great experience with this dealership. Would highly recommend when buying a new car. I worked with Thaddeus. He was in constant contact with me throughout the easy process. More
by CCOSENZA2
Employees Worked With
Thaddeus Brewer
July 02, 2019
Purchased New Vehicle I needed to purchase a new vehicle. I was unsure of what I wanted. I went to several dealers. I visited Babylon Honda on a recommendation and what I needed to purchase a new vehicle. I was unsure of what I wanted. I went to several dealers. I visited Babylon Honda on a recommendation and what a world of difference compared to other salesman I met. PHIL NOCIFORO was excellent !!!! I can't rave enough about him. He was so personable and knowledgeable. He also knew when to take a step back so I could think about what was said, but I knew he was there if I had a question because he didn't totally disappear. I would definitely recommend him to anyone looking for a car. More
by PassportOwner
Employees Worked With
Phil Nociforo
July 02, 2019
Horrendous Service I went to Babylon Honda for an oil change. Was told by the adviser that the vehicle needed a software updated and told him to go for it. Drove a mil I went to Babylon Honda for an oil change. Was told by the adviser that the vehicle needed a software updated and told him to go for it. Drove a mile from the service center and received multiple errors on the vehicle. Tried calling and was told by the receptionist that an adviser would call me back. Never happened and it’s almost a week later. Wrote an email to the service manager. Hasn’t responded almost a week later. Talk about horrendous service. More
by Mark
Employees Worked With
Nancy Bajorski
July 02, 2019
Service Service is always prompt, courteous and efficient. Our questions are always addressed and resolved in a timely manner. We have an excellent relati Service is always prompt, courteous and efficient. Our questions are always addressed and resolved in a timely manner. We have an excellent relationship with everyone in the service dept, especially Reed. More
by LLANGONE1
Employees Worked With
John McGuire, Phil Nociforo
July 01, 2019
Poor service experience They charged me for no reason and against that what theBrian service advisor described in the beginning. So very unsatisfactory service he should hav They charged me for no reason and against that what theBrian service advisor described in the beginning. So very unsatisfactory service he should have told me before that it was over for recall service..... More
by Soh
Employees Worked With
Brian very incompetent because of his incompetency it had to pay without any service
June 30, 2019
Fast-Efficient-Professional Babylon Honda has been servicing my 2018 Accord for more than a year. As my schedule is very tight, I usually have to drop the car off early in the m Babylon Honda has been servicing my 2018 Accord for more than a year. As my schedule is very tight, I usually have to drop the car off early in the morning and pick it up later in the day. Their service consultants go out of their way to get me in and get me out! I trust their judgment and welcome their advice. Always a pleasure to deal with this team of highly skilled, personable and professional people. Job well done, Babylon Honda! More
by Victor Fuhrman
Employees Worked With
Orlando
