The New Babylon Honda

Purchase of CRV Excellent as always Bought two prior cars with same experience. Salesman Phil was great. Your tree customers well and make the experience a pleasure Excellent as always Bought two prior cars with same experience. Salesman Phil was great. Your tree customers well and make the experience a pleasure. You are far better that other dealers I have dealt with in the past. More

Unapologetically Damaged my New Honda I brought my new Honda pilot in to have a tire patch applied for a nail in the tread. When I dropped the car off and spoke with my service advisor, S I brought my new Honda pilot in to have a tire patch applied for a nail in the tread. When I dropped the car off and spoke with my service advisor, Steven Ferchak, I took the time and explained my concerns that I do not want my painted rims scratched. My car is in mint condition with no scratches dings or dents and only has 15,000 miles on it. He reassured me that that was impossible since the equipment is all plastic contact points. When I received my car back The entire rim was scratched. These Honda painted rims cost me $2500. I requested I want the rim replaced. Not only was he unapologetic but he told me his manager John McGuire will not replace the Rim. He said they will have to be resurfaced. I expressed my concern that My car is in mint condition with no scratches dings or dents and only has 15,000 miles on it. I further expressed my concern that I do not want my rims to be varying in color tint and tone. I requested to speak to the manager, John McGuire. He told me he was in meetings all day. So to clarify to Steven, I said you mean to tell me you damage my car and now your manager does not have time for me? He has time to look at the scratched rim, but does not have time to speak to the customer. He assured me he would be in touch with me and I have still yet to hear back from him. This thus far has been a nightmare of an experience. I understand accidents happen, What is most disappointing Is the unapologetic nature of the employees and management and unwillingness to rectify the issue in a proper and timely manner. More

Oil change and inspection the team was excellent, efficient and seemed very organized and put together. I was impressed! They offered to do my inspection which I needed done, s the team was excellent, efficient and seemed very organized and put together. I was impressed! They offered to do my inspection which I needed done, so by reminding me, they saved me the hassle of another trip to the shop. More

2016 CRV SE I purchased a used 2016 Honda CRV SE. Everyone I dealt with at Babylon Honda was friendly , professional and very easy to work with. They worked dilig I purchased a used 2016 Honda CRV SE. Everyone I dealt with at Babylon Honda was friendly , professional and very easy to work with. They worked diligently to get me in the vehicle I chose and get me a payment I could afford. I would highly recommend them to all. More

Professional From start to finish Fenix and crew were professional, timely and friendly in their interactions with me. No surprises. A excellent service department From start to finish Fenix and crew were professional, timely and friendly in their interactions with me. No surprises. A excellent service department fosters loyalty when the time comes to purchase a new car. More

Excellent service My service rep went above and beyond for me to replace battery I would like to thank you for making sure my car was functioning properly My service rep went above and beyond for me to replace battery I would like to thank you for making sure my car was functioning properly More

Quick and easy. Felix was great. I let him know is was in a bit of a hurry to get to a business meeting later that morning. He over delivered. I will definitely be ba Felix was great. I let him know is was in a bit of a hurry to get to a business meeting later that morning. He over delivered. I will definitely be back More

Great experience Orlando was a great help explaining everything they would be doing to my vehicle. The oil change was a value and the car came out running better than Orlando was a great help explaining everything they would be doing to my vehicle. The oil change was a value and the car came out running better than it did going in. More

Very good Because person was friendly and help me To make it my car service with out miss hours of work And I left on time to work. Great job Because person was friendly and help me To make it my car service with out miss hours of work And I left on time to work. Great job More

Professional, friendly Friendly people and very professional. Change oil took a little bit longer than expected but still acceptable. Maybe next time I'll ask for a loan Friendly people and very professional. Change oil took a little bit longer than expected but still acceptable. Maybe next time I'll ask for a loaner o for a ride. More