The New Babylon Honda

Efficient and impressive. My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is My husband took my car in for service and was impressed with the entire experience, from arrival to completion. The efficiency and professionalism is second to none. The wait was impressive considering that we had no appoint. More

Good but room for improvement The GOOD: The most important aspect of the purchase was that the salesman offered a better price (by $50) that the True Car coupon I had. He did this The GOOD: The most important aspect of the purchase was that the salesman offered a better price (by $50) that the True Car coupon I had. He did this without knowledge that I had the coupon. The price was haggle free and there were no surprises. Dealing with the Finance Manager was also a breeze. Credit check and loan papers in less than 20 minutes at a very favorable rate. As I said, these are the single most aspects of purchasing a car and for that Babylon Honda gets the highes marks. The NO SO GOOD: The salesman couldn't log into his comput for at least 10 minutes and required another employee to assist with log in. It just looks bad. Also, the day after I picked up my car, I got a call that I had "forgotten" to sign a document and would have to come back to sign it. I don't think it's on me to know what documents are required and signed, that's on the sales guy. The INEXCUSABLE: I picked up my car Monday night. Brand new. The next morning at 5:15am, while driving on the Cross Bronx Expressway, the low tire pressure light came on. The car had less than 50 miles on it and in the dark, I had to fumble to inflate tires. This was not only inconvenient but unsafe. Had this not happened, I'd have waved off the computer log in and me "forgetting" to sign papers. I'd have given a 5 star rating but there should be a new car checklist. If there is, the someone missed this and that should never happen. More

Satisfactory I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in I had a lot of work done spent 4 1/2 hours sitting there. Now after the work is done the check engine light is on. The light wasn’t on when I went in. Now I have to waste more time going back. I’m not happy More

Excellent experience! Christie Alejandro was very helpful and pleasant! She explained the charge for the service related to the tail light reflector thoroughly and informed Christie Alejandro was very helpful and pleasant! She explained the charge for the service related to the tail light reflector thoroughly and informed me when the part woul be available. More

Ms fist time My service advisor mr. villar was very good he explained everything to me. He made me feel very comfortable. And I will come back again to have my ca My service advisor mr. villar was very good he explained everything to me. He made me feel very comfortable. And I will come back again to have my car service More

Amazing Always a pleasure coming here , always taken quickly and always great out fairly fast . Fenix always seems to be the person I get when I check in and Always a pleasure coming here , always taken quickly and always great out fairly fast . Fenix always seems to be the person I get when I check in and makes sure everything gets taken care of More

Excellent service Steven is very knowledgeable. He recommended that there was no need to change the wiper blades. Instead I could just replace the inserts and save mone Steven is very knowledgeable. He recommended that there was no need to change the wiper blades. Instead I could just replace the inserts and save money. More

Dedicated to Satisfying the Customer Sales staff focused attention on the needs of the customer with respect to type of vehicle and price range. There was no pressure to buy any partic Sales staff focused attention on the needs of the customer with respect to type of vehicle and price range. There was no pressure to buy any particular model, just helpful suggestions. More

Best Facility and Best Service Truly the best service center I've ever been to. Facility was great, clean and had all the usual amenities. From the agents to the people cleaning, th Truly the best service center I've ever been to. Facility was great, clean and had all the usual amenities. From the agents to the people cleaning, the entire staff was so nice, knowledgeable and respectful. No one pressures you to get extra services. It was a great experience. I will never go to any other center. More

I had a great experience at the dealership. The salesperson was very patient and honest with me and helped me pick out my new car. Thaddeus took the time and compared prices for the two trim le The salesperson was very patient and honest with me and helped me pick out my new car. Thaddeus took the time and compared prices for the two trim levels I was looking at. More