
The New Babylon Honda
West Babylon, NY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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3 1/2 hours for an oil change I am not sure why it should take so long for an oil change. Part of the problem is that I have my little grandson with me & it I am not sure why it should take so long for an oil change. Part of the problem is that I have my little grandson with me & it is difficult for him to stay in a stroller for such a long time . The waiting room is not that comfortable despite being redone. There are only auto magazines to read . The old waiting room had comfortable chairs and tons of magazines and was close to stores so there was somewhere to go . Isn't there an EXPRESS line for these kinds of services ? Also, the dashboard lights no longer (since the car was serviced) go on when I turn on the head lights. I am sure that they did before. When I mentioned this to the service person , I was disparagingly told that this was "impossible" and made to feel like an idiot. Now I will need to bring this new car (covered by a warranty) to an outside mechanic. More
Excellent Sales Person and Service Thaddeus and Wayne are the best! Got me into a car that I love, made the whole process smooth and easy. Thank you so much!! Thaddeus and Wayne are the best! Got me into a car that I love, made the whole process smooth and easy. Thank you so much!! More
Comfortable The waiting area is very clean and spacious. They also have coffee/tea section and vending machines. The workers are Very friendly. I would recommend The waiting area is very clean and spacious. They also have coffee/tea section and vending machines. The workers are Very friendly. I would recommend this service area. More
Waiting 3 hours before telling me my tire was damaged. I am an 85 year old woman and I brought my car for an oil change/tire rotation. For 3 hours I sat in your waiting room before I heard about my tire. I am an 85 year old woman and I brought my car for an oil change/tire rotation. For 3 hours I sat in your waiting room before I heard about my tire. My family r said I should have come home so they could look at it and purchase it cheaper than what I paid for it. I only have 12,800 miles and I was told I needed a lug nut replaced since it was rusty. He didn't charge me for the lug. My bill was $407. More
No pressure, friendly and accommodating Danny at Babylon Honda was very patient. He answered my numerous questions and most importantly did not pressure me to purchase on my very first visit Danny at Babylon Honda was very patient. He answered my numerous questions and most importantly did not pressure me to purchase on my very first visit. He got to the number I wanted without me promising to purchase and did not play the sales games. More
Excellent They helped me with all my concerns and in timely fashion, all my questions were answered and I was able to leave with peace of mind They helped me with all my concerns and in timely fashion, all my questions were answered and I was able to leave with peace of mind More
Very satisfied Waiting for your car to be repaired at any place is never pleasant, but at Honda it’s quite the opposite. It’s super clean, modern and the staff are Waiting for your car to be repaired at any place is never pleasant, but at Honda it’s quite the opposite. It’s super clean, modern and the staff are all friendly and explain everything. Chris in the service dept. was great and took car of my car. I’m looking forward to my next visit More
Purchase of a 2019 Honda HRV-Sport Andrew was very helpful, friendly, and honest in assisting with the purchase of new vehicles for my father and I. He was very knowledgable about the Andrew was very helpful, friendly, and honest in assisting with the purchase of new vehicles for my father and I. He was very knowledgable about the the vehicle models we were interested in and was easy to communicate with regarding our questions and concerns. His staying at the dealership hours after close on New Year's Eve to make we got our keys that night was commendable. We had a great experience buying from him and I'm sure he's an asset to the Babylon Honda team. I did, however, have a very negative experience with the finance manager, Will. After encountering a "red flag" on my insurance/credit check, he was not very helpful in assisting with getting this fixed (although I did fix it, myself, eventually.) At one point, when it appeared as if I may not be getting my new car on the day agreed upon with Andrew, Will turned around and told my father that I gave an okay to buy at a later date which I never did. When I tried to convey the urgency of picking up the vehicle that day, he was very disrespectful saying "it's New Year's Eve, we all have plans we need to leave for" and "this is not as simple as buying a bag of chips, John." These comments and this situation nearly made me take my business to another dealership. Please be sure that this feedback bears no reflection on the excellent work that Andrew did for us last weekend. Thank you. More
Great Experience We have leased/purchased several cars over the years from Babylon Honda. Anthony Serpico was our sales representative this time around, and we were ve We have leased/purchased several cars over the years from Babylon Honda. Anthony Serpico was our sales representative this time around, and we were very pleased with the whole process. He is a no pressure sales person and very personable. My husband and I were at ease the whole time. Thank you Anthony! More
Excellent Everyone is so pleasant service is always great place is always clean and welcoming. The girls at the desk are smiling and friendly all the time. That Everyone is so pleasant service is always great place is always clean and welcoming. The girls at the desk are smiling and friendly all the time. That tells alot about a business. It tells me they are happy to be there and that means they love their job and management team. More