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Babylon Honda - Service Center

West Babylon, NY

4.6
2,605 Reviews

2,605 Reviews of Babylon Honda - Service Center

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June 17, 2025

when i made an appointment for a set time i assumed that was the time a technician would available to evaluate my car, instead it took all day for someone to look at my car and diagnose the problem. very d More

by LYNDA.CALIMANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2025

Went there for fuel pump recall, had me out same day as well as taking care of my AC Compressor Shaft Seal under Warranty. Service advisor Vincent helped me out that day. More

by Luizzy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2025

Very good ,right on time ,no problems. I will go back any time. Let my friends know about it More

by procy24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2025

I am please with the good service Honda Babylon provided. Thanks also to Steven. Very accommodating…. Good man More

by constantinoprepos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

On almost every occasion, actions like not installing hardware properly or breaking hardware and not notifying me. Is totally unacceptable. The service department consistently demonstrates a don't care a More

by thenunz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2025

Was not good at all. .. online prices was very different than the prices when you get there... More

by JRIVERA1872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Falco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Caccavale
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

I brought my vehicle in for a recall issue. Vanessa in the service department was phenomenal and took care of everything! Thanks More

by C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

The New Babylon Honda responded

Thank you so much for your feedback! We're glad to hear that Vanessa provided you with such outstanding service. She truly cares about making sure our customers are well taken care of, and we’ll be sure to pass along your kind words. If you need anything else, we’re always here to help!

May 28, 2025

Melanie service adviser is top notch and very helpful and knowledgeable. She went out of way to keep me posted More

by JBRIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

excellent, fast and good prices. The communication was excellent as always. I will continue to take my car to The Babylon Honda for maintenance and services, More

by Luis Mieses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

The New Babylon Honda responded

Thank you, Luis, for your continued trust and loyalty! We’re so glad to hear that you had another excellent experience with us. Providing fast service, great prices, and clear communication is always our goal. We look forward to seeing you again for your future maintenance and service needs!

May 27, 2025

Vanessa was very sweet and thoughtful. Will definitely recommend people I know to go there. More

by POPLAR5188
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words! We're thrilled to hear that Vanessa made such a great impression with her thoughtful and caring service. We truly appreciate your recommendation and look forward to welcoming your friends and family in the future!

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