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Babylon Honda - Service Center

West Babylon, NY

4.6
2,625 Reviews

2,625 Reviews of Babylon Honda - Service Center

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July 28, 2025

Gooooooooooooooooooooooooooooooooooooooooooooooooooooood Job. Asistente y rapide time aunque precio no me gustó pero tenía realmente realizar More

by reyorale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

The service advisor I had was horrible. & prices are rip off only come here oil More

by Alan34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Abraham Castillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2025

Everybody is nice , but the Manager Matt very professional person, and nice customer service. I am recommending this Dealership and for me Is a nice experience with my first car Honda, thank y More

by wallycnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Buckvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas the seller of my Honda Hybrid very nice person
July 19, 2025

Found a leak in my air conditioning and didn't charge me ??very thorough Glad to see new chairs delivered to 2nd waiting room More

by fb2953
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Ferchak
July 18, 2025

The service was fast and friendly but there is no working car wash at the service center to wash vehicles and my car wasn’t able to be washed after it was serviced, More

by kedawe27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Vanessa is the best, she helped me every time I need a service, she is a 5 star adviser. Thank you Vanessa and thanks to The New Babylon Honda Team. More

by Luis Mieses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

The service center was rather clean and everyone working there was kind. Will be returning in the future. More

by npetrini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

Once again Melanie went above and beyond to assess my car’s problem, make a sound recommendation, get the part quickly, and get me in and out in the promised short window. So grateful More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you for taking the time to share your experience! We’re so glad to hear that Melanie once again delivered the exceptional service you’ve come to expect. We truly appreciate your trust and loyalty, and we’ll be sure to pass along your kind words to her. Looking forward to seeing you next time! Warm regards, The New Babylon Honda Service Team

July 11, 2025

Vincent did a great job with my service needs. He explained details, costs and expected wait time More

by BF717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

The New Babylon Honda responded

Hi BF717, Thank you for the great feedback! We're happy to hear that Vincent provided clear communication and excellent service during your visit. We’ll be sure to pass along your kind words to him. We appreciate your business and look forward to assisting you again! Best regards, The New Babylon Honda Service Team

July 10, 2025

Dealership is fine. $350 to replace a key is usury. Honda rates a zero for maintenance pricing. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

The New Babylon Honda responded

Hi Bill, Thank you for your honest feedback. We’re glad to hear your experience at the dealership was positive, but we completely understand your concerns regarding the cost of key replacement. Pricing on parts like keys is set by the manufacturer, and unfortunately, we’re limited in what we can control. That said, we always aim to provide transparent service and do our best to offer value wherever possible. We appreciate your business and hope to better serve you in the future. Best regards, The New Babylon Honda Team

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