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Babylon Honda - Service Center

West Babylon, NY

4.6
2,591 Reviews
Call Service Center (631) 669-8800

2,591 Reviews of Babylon Honda - Service Center

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March 14, 2025

Willis Nunez was outstanding in every way. I was puzzled by the missing tool in the trunk. .I was disappointed when I saw it was. not vacuumed under floor .mats. More

by aludgate4
Recommend Dealer
Yes
Employees Worked With
Willis Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for sharing your feedback! We’re glad to hear that Willis Nunez provided outstanding service. We sincerely apologize for the missing tool and the oversight with the vacuuming under the floor mats. We’ll make sure to address these concerns so that future experiences are even better. Your comments help us improve, and we appreciate you taking the time to share them!

March 14, 2025

I was Very please with experience this time. Keep up with the good job excelente More

by BRASILERIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words, Brasiléria! We're thrilled to hear that you had a great experience. We truly appreciate your feedback and will continue to work hard to maintain excellent service. Thanks again for choosing us, and we look forward to serving you in the future!

March 11, 2025

Melanie was very informative about the services that she recommended for my vehicle, and helped get me what I needed. More

by scamberdella89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your feedback, scamberdella89! We're so glad to hear that Melanie was able to provide you with helpful information and assist in getting your vehicle the services it needed. We appreciate your trust in us and look forward to serving you again!

March 10, 2025

Dealership is immaculate. Staff very knowledgeable and friendly. Wait time was exactly what I was told. Will definitely use this dealership again. More

by nickiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your fantastic review, nickiz! We're thrilled to hear you had such a positive experience with our knowledgeable and friendly staff. It's great to know that the wait time met your expectations, and we’re excited to have the opportunity to serve you again in the future!

March 08, 2025

I had a great buying experience and the service department was great my car issues were fixed in a timely manner More

by POSIMATO7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your review, POSIMATO7! We're so happy to hear that you had a great buying experience and that our service department took care of your car issues quickly. We appreciate your feedback and look forward to assisting you again in the future!

March 05, 2025

Great service and very transparent. Service center was very informative and got my vehicle back as soon as possible. Kelvin Peralta provided me with quick responses to my questions and More

by MEL61242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelvin Peralta
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your fantastic feedback, MEL61242! We’re so glad to hear that you received great service and that our service center was informative and efficient. It’s great to know that Kelvin Peralta was able to provide you with quick responses and assist with your needs. We appreciate your trust and look forward to serving you again in the future!

March 04, 2025

Bruce was amazing! I really appreciated his straightforward conversation with me and his follow up. Love the car very happy! More

by Dfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Galarza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your great review, Dfm! We're so glad to hear that Bruce provided you with excellent service and that you loved your new car. We really appreciate your kind words and are thrilled you're happy with your experience. If you need anything in the future, feel free to reach out!

February 28, 2025

Welcoming and comfortable experience. Spoke with agent quickly and was informed about what was going to be achieved More

by madibel1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your positive feedback, madibel1! We're so glad to hear that you had a welcoming and comfortable experience. It's great that you were informed and felt taken care of throughout the process. We truly appreciate your review and look forward to serving you again!

February 27, 2025

Very pleasant and helpful. Considerate of customer. Fixed my key fob saving me several thousand dollars. More

by RJNM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 27, 2025

Melanie was a pleasure to work with. She explained everything that would be done. She was extremely helpful. More

by bfalci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2025 -

The New Babylon Honda responded

Thank you for your kind feedback, bfalci! We're so glad to hear that Melanie provided you with excellent service and helped explain everything clearly. It's great to know that she was able to assist you in such a helpful and professional manner. We strive to make every experience as smooth and informative as possible, and we’re thrilled to know we met your expectations. We truly appreciate your trust and look forward to working with you again in the future!

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