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Babylon Honda - Service Center

West Babylon, NY

4.6
2,590 Reviews
Call Service Center (631) 669-8800

2,590 Reviews of Babylon Honda - Service Center

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December 31, 2022

Special thanks to Vanessa Gonzalez for her help and attention. Service was excellent as expected from Honda service More

by THELMAVHVJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa González
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Jan 09, 2023 -

THELMAVHVJV responded

This review was before I had two flat tires the next day. The service was not excellent. Vanessa review stands

December 31, 2022

Although the service was a little bit delayed due to the holidays but my odyssey van runs great. Thanks everyone and happy new year. More

by Jakito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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December 31, 2022

Vanessa is amazing. She always takes care of me and my car with the kindest attitude. More

by C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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December 31, 2022

After I paid for four new tires for my Honda Civid yesterday, the next morning , one tire, front left was completely flat. The Honda service was closed. Left a message and somebody by the name of J More

by THELMAVHVJV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
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Jan 07, 2023 -

The New Babylon Honda responded

Thelmavhvjv, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (631) 669-8800. We look forward to hearing from you. Chaneen Foulke Internet Manager The New Babylon Honda

Jan 09, 2023 -

THELMAVHVJV responded

The manager Nick was very apologetic for the inconvenience. Gave me a credit to be used on future service. I bought my car from you and for 14 years I have used your service, even coming from Manhattan, my residence.. Never had any problem before

December 30, 2022

Last time I was there they told me I needed all kinds of repairs. I came in the other day for an inspection and all I needed was new wipers? So can I trust them More

by mamac48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
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December 30, 2022

We purchased our vehicle from Babylon Honda and took the car there for its 1st NYS Inspection. The car is 1 year old and they told my wife that the car would fail inspection because the rubber wiper blades More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Sure of the name of the woman I spoke to
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December 29, 2022

Took 3 hours longer than promised. I asked how much the battery would be before they installed it because I wanted to make my decision on price but they went ahead with the repair befo More

by JOHNREMO97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not on this list and I don’t know name
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December 25, 2022

Awesome customer service provided to me by Phil, Tim & Kasandra everytime I'm either buying new cars or servicing my cars @ the New Babylon Honda. Definably, I'll recommend the New Babylon Honda Dealer Sh More

by Omomvudu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

The New Babylon Honda responded

Omomvudu, thank you for your kind review; we are happy to pass along your comments to the team here at The New Babylon Honda!

December 24, 2022

Advisor was polite and helpful. I was informed of the progress of my vehicle and was texted with recommended services. More

by Kingstang8t9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasandra
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Dec 27, 2022 -

The New Babylon Honda responded

Kingstang8t9, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The New Babylon Honda.

December 23, 2022

Excellent service. Mr. Peralta is an excellent salesman. He explained and make the process very easier. More

by annyv10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Manuel Abreu, Kelvin Peralta
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Dec 27, 2022 -

The New Babylon Honda responded

Annyv10, we're happy you found our staff to be so supportive during your experience here at The New Babylon Honda. Thanks again for taking the time to leave us this information about your recent visit. Take care!

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