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Babylon Honda - Service Center

West Babylon, NY

4.6
2,631 Reviews
Call Service Center (631) 669-8800

2,631 Reviews of Babylon Honda - Service Center

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April 17, 2025

Fueron muy amables en todo momento e informativos con todo lo que necesita saber para próximo arreglo More

by Jenny Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

Melanie was a little short and rude. They never told me where to go, and she was annoyed I didn't know on my own. The girls in the waiting area were polite and the work was done quickly. More

by Casey.clifford30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
3.0
This rating includes all reviews, with more weight given to recent reviews.
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April 14, 2025

Melanie went above and beyond. I was in twice within 48 hours after hitting potholes and suffering tire damage. She did everything possible to make the experience bearable. Got me More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you so much for taking the time to leave such a thoughtful review. We’re so glad to hear that Melanie and Vanessa were able to support you during a stressful situation and make the experience as smooth as possible. Going above and beyond for our customers is what we strive for, and it's wonderful to know that their efforts made a difference. We truly appreciate your kind words and your continued trust in us. If you ever need anything in the future, we’re here for you!

April 10, 2025

Vanessa and Melanie went above and beyond to take care of my car and me today. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

The New Babylon Honda responded

Hi John, Thank you for the kind words! We’re so glad to hear that Vanessa and Melanie took great care of you and your vehicle. Going above and beyond for our customers is what we aim for every day, and it's always rewarding to see that reflected in your experience. We truly appreciate your support and look forward to assisting you again in the future! The New Babylon Honda Team

April 02, 2025

Vincent was pleasant, knowledgeable and cooperative. I will always get my service done here from now on. Thank you Vincent. Next time: ask for Vincent More

by yazminiharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your wonderful review, Yazmini! We're so glad to hear that Vincent provided you with a pleasant and helpful experience. We truly appreciate your trust in us, and we look forward to serving you again in the future. Don’t hesitate to ask for Vincent next time!

March 30, 2025

Very knowledgeable service people. The answer all your questions. Very comfortable waiting room free coffee More

by Bet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your great review, Bet! We're glad to hear that our service team provided you with helpful answers and that you enjoyed our comfortable waiting room. We truly appreciate your feedback and look forward to serving you again soon!

March 29, 2025

The Staff was very nice and helpful they did the job very quickly. Thank you More

by Joycebrklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your kind review, Joyce! We're so glad to hear that our staff was helpful and that your service was completed quickly. We truly appreciate your feedback and look forward to assisting you again in the future!

March 28, 2025

i had a recall service and surprised te courtesy of taking me home and being picked up on time More

by FRANK901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

The New Babylon Honda responded

Thank you for your great review, Frank! We're thrilled to hear that you had a positive experience with your recall service and that our team made sure you were well taken care of with the courtesy shuttle. We appreciate your feedback and look forward to serving you again!

March 27, 2025

I was very impressed with the customer service professionalism very polite and helpful exceed expectations More

by Shirleyb2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2025 -

The New Babylon Honda responded

Thank you so much for your kind review, Shirley! We're thrilled to hear that our team exceeded your expectations and provided you with excellent customer service. We truly appreciate your feedback and look forward to serving you again in the future!

March 25, 2025

I had a serious issue with my car. Vincent Caccavale, the service advisor that helped me was great! Because of what the problem was I did have to bring it back. He was very attentiv More

by AQUAMARINEFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Caccavale. I rate him at 5 stars.
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Mar 25, 2025 -

The New Babylon Honda responded

Hi AQUAMARINEFISH, Thank you for sharing your experience with us! We're so glad to hear that Vincent was able to assist you and make sure your issue was addressed. We truly appreciate your loyalty over the past 30 years and are happy to have had the opportunity to serve you. It's great to know you're satisfied with the loaner car and the service you received. We’ll continue to work hard to ensure you’re always happy with your experience here. If you ever need anything else, don’t hesitate to reach out. We’re always here to help!

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