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Babylon Honda - Service Center

West Babylon, NY

4.6
2,603 Reviews

2,603 Reviews of Babylon Honda - Service Center

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January 30, 2025

The staff is so kind and friendly. Abraham is very knowledgeable, and he makes the process run smoothly and efficiently. It was a pleasure to have my car serviced. Everyone was excelle More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your wonderful feedback, Barb! We’re so happy to hear that Abraham and the rest of our team made your service experience smooth, efficient, and enjoyable. We truly strive to create a welcoming environment for our customers, and it’s great to know we succeeded with you. We look forward to seeing you again for any future needs!

January 30, 2025

Equipo profesional y muy amables Desde el momento que llegue todo fue transparente gracias Honda More

by eliasenoc1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

elisenoc1003, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que tu experiencia con nuestro equipo fue positiva y transparente. Nos esforzamos por ofrecer un servicio profesional y amable, y es genial saber que logramos cumplir con tus expectativas. ¡Gracias por elegirnos, y esperamos verte pronto nuevamente!

January 30, 2025

very professional there and help me very much best place to go to for Honda More

by dawarner526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Falco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so happy to hear that you had a great experience with our team. We strive to provide the best service possible, and it’s wonderful to know you found us to be the best place for Honda. We appreciate your feedback and look forward to helping you again in the future!

January 27, 2025

Amazing customer service, very friendly and promising. I would recommend to anyone looking to buy or lease a vehicle More

by juniorpaucar14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Frazier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

The New Babylon Honda responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with us. Providing friendly, top-notch customer service is our goal, and it's wonderful to know that we met your expectations. We truly appreciate your recommendation and look forward to assisting you and others in the future!

January 26, 2025

Excellent service technician and staff answer all my questions satisfactory everything was done, professionally and courteously More

by inde36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your wonderful feedback! We're so glad to hear that you had such a positive experience with our service team. It's great to know that all your questions were answered and that everything was handled professionally and courteously. We truly appreciate your business and are here for anything you need in the future!

January 24, 2025

Great service. Very friendly, helpful informative and professional. Will continue to use your service department. More

by vinniegrubb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Betancur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that you had a positive experience with our service department. Our team strives to provide friendly, helpful, and professional service, and it's great to know that we met your expectations. We look forward to continuing to assist you with all your future service needs!

January 21, 2025

Vanessa was friendly and helpful. She supplied us with the key fob that Tim promised. More

by NEALAV65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abraham Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your kind words! We're so glad to hear that Vanessa was friendly and helpful in providing you with the key fob as promised by Tim. We appreciate you sharing your positive experience and are always here to assist if you need anything else. Enjoy your new key fob!

January 21, 2025

Good customer relationship working on the problem rating 4 points out of ten need improvement More

by Donovanmcfarlane0903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Betancur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback, Donovan. We're glad to hear that you felt we were working on the problem and building a good customer relationship. We take your rating seriously and are always looking for ways to improve. If there's anything specific you'd like to share about how we can enhance your experience, please don't hesitate to reach out. We appreciate your input and look forward to serving you better in the future!

January 20, 2025

Steve was a pleasure to work with and repairs were completed in a timely fashion. More

by FBIKEWHEELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for your feedback! We're so glad to hear that Steve made your experience a positive one and that your repairs were completed promptly. We truly appreciate your business and look forward to assisting you again in the future!

January 20, 2025

Steven was very knowledgeable and offered good advice. Definitely a pleasure dealing with him. Service completed quickly while I waited. More

by johnk6565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Ferchak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

The New Babylon Honda responded

Thank you for sharing your experience! We're thrilled to hear that Steven was able to provide you with knowledgeable advice and that your service was completed quickly while you waited. It’s great to know that you had a positive experience, and we truly appreciate your feedback. If you need anything else, don’t hesitate to reach out!

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